Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,669 reviews
5 stars
869
4 stars
436
3 stars
171
2 stars
62
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of the staff, with specific mentions of employees going above and beyond to assist.
Store Organization
Several reviews highlighted issues with store organization and product availability, with some customers struggling to find items or encountering disarray on shelves.
Curbside Pickup
Curbside pickup service received negative feedback for being inefficient and slow, with some customers opting to go inside the store instead.
Product Availability
Customers expressed frustration over the lack of inventory for certain items, particularly in specific categories like phones and cameras.
Mixed Experiences
While many had positive experiences, there were notable complaints regarding long wait times, poor communication, and issues with returns and refunds.
- SGSilas GuyNov 4, 20251.0Non existent customer service at 7pm. It's a ghost town. One worker looked straight at me an turned around.
- JJJaime JonesOct 26, 20255.0I went in to buy a new phone, which isn’t always the best experience at other places. However, Jordan was great & is the reason we’d rather buy phones through best buy than our service provider. he got us in and out super quickly, let me know all the services offered, but wasn’t pushy at all & was super patient if i had any questions. There was an older couple that came in while I was being helped, & the other two employees handled them with grace, even though they were pretty hard to please. I just always have good experiences here. All the employees deserve a huge shoutout.
- AWAaron Walters89Oct 21, 20255.0Great store. In and out in 10 minutes with product I went for in hand
- DHDenice HuntOct 17, 20253.0I was surprised to find Legos there. The store had plenty of empty shelf space. It took a while to find an employee that wasn't working in the cell phone area. Once I did they were very helpful & went above & beyond to find the item I was looking for, online. I have to go back next week to the store -50 minutes away, to get my order. Shipping to home was an options, $15 for a $39 order.
- AKAlbert KeeblerSep 30, 20251.0Why was the Mega Evolutions 36 pack booster boxes not brought out? Only the smaller product was 6 pack boosters, tins and 3 packs. Who shopped in the back room before the customers? We see where their customers rank!
Frequently Asked Questions About Best Buy
What are the regular store hours for Best Buy at 1343 North National Road, Columbus?
Best Buy at 1343 North National Road, Columbus is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Columbus offer in-store and curbside pickup options?
Yes, Best Buy offers in-store pickup and curbside pickup services for your convenience.
What types of products can I find at Best Buy in Columbus?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy.
Is there expert support available at Best Buy Columbus?
Yes, Best Buy provides expert advice and Geek Squad support to assist with your electronics and technology needs.
Does Best Buy at this location have wheelchair accessible entrance and service repair options?
Yes, the store has a wheelchair accessible entrance and offers service repair options, including Geek Squad services.
Can I recycle electronics at this Best Buy location?
Yes, Best Buy in Columbus offers electronics recycling services for customers.
Which nearby places can I visit for pet supplies or services near Best Buy Columbus?
Nearby pet-related places include Vetco Vaccination Clinic and Petco - Inlumbus, both offering pet supplies and services.
Are there dining options near Best Buy at 1343 North National Road?
Yes, you can enjoy nearby restaurants such as Great Wall Chinese Restaurant, Mancino's Pizza & Grinders, and Jersey Mike's Subs before or after your visit.
What fitness and beauty services are available near Best Buy Columbus?
Nearby you can find Pure Barre for fitness, and beauty salons like Sport Clips Haircuts of Columbus, Tina's Nails, Top Nails, Kyla Renee Makeup, and The Allieway for various beauty services.
How can visiting nearby stores like Batteries Plus Bulbs or AT&T complement my shopping trip to Best Buy?
Batteries Plus Bulbs offers mobile phone and lighting products, while AT&T provides mobile phone accessories and services, making them convenient stops near Best Buy for additional electronics needs.