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Best Buy

4.1
(1699 reviews)

Business Details

(812) 314-6960

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1343 North National Road, Columbus, IN
47201, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.1
1,699 reviews
5 stars
884
4 stars
440
3 stars
173
2 stars
65
1 star
137
  • KK
    Korry
    4 days ago
    1.0
    Absolutely horrible customer service. I was looking to purchase a laptop computer and a week ago. I made a stop so I could get an idea of what would be good better and best for me. I asked a sales person for help and he told me the computers were in order of how good they were and walked he walked away. Today I went into the store to actually make a purchase and found one I liked, but couldn’t find it on the shelf. I went to the customer service desk and spoke to a manager that I needed help. He told me he would send a sales person over to me. I waited well over 10 minutes and no one came to help. While waiting, I had plenty of time to search online and found a much better deal through Amazon so I left the store. Best Buy lost a sale of a computer and most likely a printer today.
  • BA
    Bill Austin
    Apr 2, 2026
    5.0
    We just bought a TV today 4/2/26 and help was provided by McKenzie. She did a wonderful job thank you for all your good work
  • BR
    Brad Reel
    Mar 25, 2026
    1.0
    Horrible customer service
  • RC
    Ron Curd
    Mar 23, 2026
    5.0
    My phone had some serious issues and malware problems. I couldn't use it at all. Went to Best Buy and met a very polite and knowledgeable young man named Ceasar. He resolved my issues completely ! Left there with my phone like new, thanks to Ceazar ! I'll be 80 in June. ********* Thank You Young Man and Best Buy for having caring and knowledgeable employees !!(
  • AM
    Aric Mckeown
    Feb 27, 2026
    1.0
    Zero stars best buy. Bought a new legion go s on Feb 13th. My son played on it for a few days and the right trigger broke. Attempted to return it and was denied even though it was within their 15 day return or exchange window. I asked for a protection plan at time of purchase to find out there wasn't one placed on it. Manager was unhelpful in honoring the return or exchange stating they dont currently have a GM. Upon speaking to customer service over the phone they stated the store has to honor the return or exchange

Frequently Asked Questions About Best Buy

What are the regular store hours for Best Buy at 1343 North National Road, Columbus?

Best Buy at 1343 North National Road, Columbus is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy in Columbus offer in-store and curbside pickup options?

Yes, Best Buy offers in-store pickup and curbside pickup services for your convenience.

Brand Certified Facts from Best Buy

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