Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Clarksville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
534 reviews
5 stars
313
4 stars
75
3 stars
37
2 stars
22
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, citing rudeness, unhelpfulness, and long wait times.
Staff Performance
While some employees received praise for their helpfulness and professionalism, others were criticized for being dismissive and unprofessional.
Service Issues
Numerous reviews highlighted issues with service reliability, including problems with account management and device activation.
Store Experience
Customers appreciated the cleanliness and organization of the store, but some experienced long wait times and poor communication.
Pricing Concerns
Several customers expressed dissatisfaction with pricing and felt misled about promotional offers.
- SASara AllanOct 25, 20251.0The ABSOLUTE WORST CUSTOMER SERIVE, FALSE ADVERTISING ALLOWS YOUR ACCOUNT INFORMATION TO BE LEAKED ADDED SOMEONE ELSES HOME INTERNET ONTO MY ACCOUNT IN A ENTIRE DIFFERENT STATE TOOK A 215 DOLLAR PAYMENT FROM ME OCTOBER 3 SHUT MY SERVICE OFF BY OCTIBER 12TH DUE TO AN ERROR OF THEIR OWN I'VE HAD TO FIGHT AND ARGUE FOR 3 DAYS NOW AND THEY ARE STILL TRYING TO GET ANOTHER 200 DOLLARS OIT OF ME BEFORE THEY RESTORE SERVICE FOR 2 PHONE LINES PAID OFF PHONES WITH ONLY UNLIMTED TALK TEXT AND DATA I ABSOLUTELY DO NOT RECCOMEND ANYONE TO USE VERIZON IT HAS THE WORST CUSTOMER SERVICE VERY RUDE AND THEY GROSSLY OVER CHARGE THE CUSTOMER. I'M GOING TO ADD THIS REVIEW EVERY PLACE I CAN INCLUDING ACROSS FACEBOOK PEOPLE NEED TO KNOW HOW CUSTOMER UNFRIENDLY THIS SERVICE IS AND HOW MUCH CHEAPER EVERY OTHER COMPANY IS. DID I MEANTION I WAS ON THE PHONE 6 HOURS YESTERDAY AND 3 SO FAR TODAY STILL MY PHONE SERVICE IS SHUT OFF AND NOT ONE SINGLE THING HAS BEEN DONE TO ACCOMMODATE ME FOR THE GROSS NEGLIGENCE OF MY ACCOUNT AND FOR THE DOWN RIGHT OUTRAGEOUS CUSTOMER CARR TEAM THEY USE. SOMEONE NEEDS TO REMANGE FIRE AND REHIRE WITH SOME TRAINING AT VERIZON OR I SEE THEM GOING UNDER IN THE NEAR FUTURE
- LSLiew Dun ShenOct 8, 20255.0Everything was in stock and organized.
- AAAshleySep 9, 20255.0There’s an employee there name, Robert Aguilar, and there are not enough stars to give this man the credit. He deserves for the patience, kindness and intelligence that he has when it comes to Verizon phone services and the products they provide. Whenever I become frustrated and agitated, he takes care of the situation quick fast and hurry. It’s almost like never even existed. This man has to be your most valuable employee. And if he’s not y’all better change that quick fast and in a hurry. 10/10
- CPc pSep 7, 20255.0Very nice guy who helped me het my phone from the locker 😀
- SDScott DuckworthAug 14, 20251.0Beware, was told I would get reoccurring credits with the service disruption in July, was blatantly lied to, no credits and no intention of giving them. Stay far away, they reward theft and lying
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Clarksville offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and also products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in Clarksville?
Verizon in Clarksville is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store in Clarksville offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon Clarksville store?
You can schedule your in-store appointment online or through the My Verizon app for a convenient visit.
What payment options does the Verizon store in Clarksville accept?
They accept pay by check, debit card, mobile NFC payments, and do not require cash only payments.
Is free Wi-Fi available at the Verizon Clarksville location?
Yes, free Wi-Fi is available at the store for customer use.
What types of business products does Verizon offer at the Clarksville store?
They provide business cell phones, mobile hotspots, tablets, and laptops to suit business needs.
What nearby places of interest are close to the Verizon Clarksville store?
Nearby places include Jimmy John's sandwich shop, Starbucks coffee shop, and Target Waterford Park department store.
How can visiting nearby places like Starbucks or Jimmy John's enhance my trip to Verizon in Clarksville?
You can enjoy a coffee at Starbucks or grab a sandwich at Jimmy John's before or after purchasing your mobile devices or services at Verizon, making your visit more enjoyable and convenient.
Are there any convenient financial services near the Verizon store in Clarksville?
Yes, Centra Credit Union and Western Union are nearby, providing banking and money transfer services that can be useful during your visit to Verizon.