Visit our store at Clarksville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were described as rude and unprofessional.
Technical Issues
Many customers reported ongoing technical issues with service reliability and account management, leading to frustration.
Store Experience
The store environment received positive remarks for cleanliness and helpful staff, but there were complaints about long wait times and poor communication.
Sales Practices
Several reviews highlighted concerns about misleading sales practices and dissatisfaction with trade-in values.
MJ
Murdoc Jones
Jan 2, 2026
1.0
False pricing and horrible customer service
MM
Mayme
Dec 27, 2025
5.0
Went in today to buy a new phone and switch out an old one. Kyle C was our sales representative and he was very knowledgeable and helpful. He wasn’t pushy in any way and went out of his way to make sure we understood all the details. Very pleased with his service.
AS
Anne Stecker
Dec 26, 2025
5.0
Shawn did a great job getting us all set up on new phones and helping lower our bill.
SG
Shay Gambalie
Dec 24, 2025
5.0
Benjamin is BY FAR, the best representative we have ever worked with. I can only wish more people would have his determination and willingness to help.
We have had an ongoing issue with 4 of our 15 lines. Called 5 different CSR reps over the last 4 months, and got nowhere.
Today, all of our issues were fixed.
This man deserves a promotion and a raise!!
JG
Joel Gitter
Dec 23, 2025
5.0
Had I high level system issue on a warranty replacement that involved multiple reps trying to fix the issue. They fixed the issue
This team is responsible respectful and honest and extremely helpful
If you need help go here!
What products and brands does the Verizon store in Clarksville offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and also products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for Verizon in Clarksville?
Verizon in Clarksville is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store in Clarksville offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon Clarksville store?
You can schedule your in-store appointment online or through the My Verizon app for a convenient visit.
What payment options does the Verizon store in Clarksville accept?
They accept pay by check, debit card, mobile NFC payments, and do not require cash only payments.
Is free Wi-Fi available at the Verizon Clarksville location?
Yes, free Wi-Fi is available at the store for customer use.
What types of business products does Verizon offer at the Clarksville store?
They provide business cell phones, mobile hotspots, tablets, and laptops to suit business needs.
What nearby places of interest are close to the Verizon Clarksville store?
Nearby places include Jimmy John's sandwich shop, Starbucks coffee shop, and Target Waterford Park department store.
How can visiting nearby places like Starbucks or Jimmy John's enhance my trip to Verizon in Clarksville?
You can enjoy a coffee at Starbucks or grab a sandwich at Jimmy John's before or after purchasing your mobile devices or services at Verizon, making your visit more enjoyable and convenient.
Are there any convenient financial services near the Verizon store in Clarksville?
Yes, Centra Credit Union and Western Union are nearby, providing banking and money transfer services that can be useful during your visit to Verizon.