Verizon

4.0
772 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Clarksville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1118 Veterans Pkwy, Clarksville, IN
47129, United States

Hours

Reviews

3.9
539 reviews
5 stars
317
4 stars
75
3 stars
37
2 stars
22
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were described as rude and unprofessional.

Technical Issues

Many customers reported ongoing technical issues with service reliability and account management, leading to frustration.

Store Experience

The store environment received positive remarks for cleanliness and helpful staff, but there were complaints about long wait times and poor communication.

Sales Practices

Several reviews highlighted concerns about misleading sales practices and dissatisfaction with trade-in values.
  • MJ
    Murdoc Jones
    Jan 2, 2026
    1.0
    False pricing and horrible customer service
  • MM
    Mayme
    Dec 27, 2025
    5.0
    Went in today to buy a new phone and switch out an old one. Kyle C was our sales representative and he was very knowledgeable and helpful. He wasn’t pushy in any way and went out of his way to make sure we understood all the details. Very pleased with his service.
  • AS
    Anne Stecker
    Dec 26, 2025
    5.0
    Shawn did a great job getting us all set up on new phones and helping lower our bill.
  • SG
    Shay Gambalie
    Dec 24, 2025
    5.0
    Benjamin is BY FAR, the best representative we have ever worked with. I can only wish more people would have his determination and willingness to help. We have had an ongoing issue with 4 of our 15 lines. Called 5 different CSR reps over the last 4 months, and got nowhere. Today, all of our issues were fixed. This man deserves a promotion and a raise!!
  • JG
    Joel Gitter
    Dec 23, 2025
    5.0
    Had I high level system issue on a warranty replacement that involved multiple reps trying to fix the issue. They fixed the issue This team is responsible respectful and honest and extremely helpful If you need help go here!

Frequently Asked Questions About Verizon

What products and brands does the Verizon store in Clarksville offer?

The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and also products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the store hours for Verizon in Clarksville?

Verizon in Clarksville is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.