Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported being ignored or receiving rude service.
Product Availability
Many customers expressed frustration with product availability, noting that items advertised as in stock were often not available in-store.
Pricing Concerns
Several reviews mentioned that prices are perceived as high or overpriced compared to competitors, with some customers feeling that they could find better deals elsewhere.
Delivery Issues
Numerous customers reported significant problems with delivery and installation services, including damaged items and poor communication regarding delivery schedules.
Store Experience
The store is generally described as clean and well-organized, but customers often noted difficulty in finding staff to assist them.
ER
Ella Roehrig
Nov 17, 2025
1.0
Bought a JBL Ma310 receiver 12/28/24. Lost sound to it on November 7,2025. Warranty was good for 1 year. Called customer service at JBL on November 17th,2025. After trying several different test with the tech support, it was determined that our unit was faulty. They said we had to call yet another number to have them send us a USB to download stuff from our receiver. Then we could send it to California for repair, but we would have to pay our own shipping. What a crock! You have already said it is a faulty product and having to jump thru hoops and then pay shipping??? Their warranty is useless. We will never purchase another JBL product again!
TS
Tyler S
Nov 14, 2025
1.0
One of their employees almost ran me over this morning around 10am. Dude driving the red Saturn sable clearly wearing a Best Buy uniform was speeding in the parking lot turned into the row that I was walking down and almost hit me and then almost completely curbed his car just so he can get to work on time I guess. The car behind him slowed to ask if I was okay and to call that employee dangerous. Crazy situation.
KC
Kristin Connon
Nov 4, 2025
5.0
I regret not getting the name of the young man that helped me purchase a new laptop and printer today because I wasn't particularly looking forward to it but he made it a positive experience. My dude, if you ever see this review, just know that BestBuy is my favorite store on the Citadel.
DS
daniel schneider
Oct 30, 2025
5.0
Haiz, the Best Buy technician was EXCELLENT! She was super helpful. Thank you Haiz.
CC
Clētus cross
Oct 23, 2025
1.0
The Verizon store is not corporate so beware. They will lie through their teeth and take advantage of the elders. The store manager said he’d reach out to the Verizon vendor and contact us. Still nothing. We’ve spent nearly ten hours running back and forth from Best Buy to the corporate store trying to resolve the phones. Had we gone to a corporate store right across the street we would have been given newer phones and so much less hassle. Quite possibly some of the most dishonest, soulless people I’ve encountered.
What are the operating hours of Best Buy in Clarksville, IN?
Best Buy in Clarksville is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Clarksville, IN?
The store is located at 1025 Veterans Pkwy, Ste 700, Clarksville, IN 47129.
Does this Best Buy location offer in-store or curbside pickup options?
Yes, this Best Buy offers both in-store pickup and curbside pickup services.
Can I get expert advice and support at this Best Buy?
Yes, this store provides expert advice and Geek Squad support for your electronics needs.
Is Best Buy in Clarksville wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I recycle electronics at this Best Buy location?
Yes, this Best Buy offers electronics recycling services.
What payment methods are accepted at Best Buy Clarksville?
The store accepts debit cards and checks, and does not require cash-only payments.
Is Geek Squad located near Best Buy in Clarksville?
Yes, Geek Squad, offering IT service and computer repair, is located nearby, providing convenient support options.
Are there any clothing stores near Best Buy Clarksville?
Yes, nearby clothing stores include Rue 21, Old Navy, and Lane Bryant, which customers can visit before or after shopping at Best Buy.
What dining options are available near Best Buy in Clarksville?
Near Best Buy, you can find several restaurants such as Dairy Queen Grill & Chill, Subway, Panda Express, and Pizza Hut Express for a variety of meal choices.