Business Details
About
Cell Phone StoreTCC
TCC Carmel, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 11435 Springmill Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
405 reviews
5 stars
380
4 stars5
3 stars1
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individuals like Victor, Chase, and Rachel.
Store Experience
Overall, customers reported a positive shopping experience, highlighting the store's welcoming atmosphere and efficient service.
Problem Resolution
Several reviews noted the staff's ability to effectively resolve issues, with particular commendation for their patience and thoroughness.
Inventory Issues
Some customers expressed disappointment with limited inventory and options available in the store.
- GRGeoff Randolph6 days ago5.0Great experience today with Colin. Good advice about optimizing my account, improving reception and helped me set up an iPhone 17 beginning to end. Very patient!
- KJK JWJan 1, 20265.0Great service!! Very friendly and professional!!
- RVRon ValleDec 23, 20251.0Ordered a watch and went to pick it up when I received the Verizon email to say it was available. When I got there that same day TCC Carmel would not let me pick it up the remaining one in stock because someone else also ordered one and they prepaid for it.
- SSsusan ShackelfordDec 1, 20255.0Edmund was very kind and helpful. Very knowledgeable
- BCBryan L. CookNov 28, 20255.0Chase is an AMAZING customer service professional at this location- smart as ever and a great human being! 😇
Frequently Asked Questions About Verizon
What products and services does Verizon at 11435 Springmill Rd offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, business accounts, device activation, financing, and award-winning customer service.
What are the store hours for Verizon at 11435 Springmill Rd in Carmel, IN?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Where is the Verizon authorized retailer located in Carmel, IN?
It is located at 11435 Springmill Rd, Ste 100, Carmel, IN 46032.
Does Verizon at Carmel offer in-store pickup?
Yes, Verizon offers in-store pickup services for orders.
What brands of devices can I find at this Verizon store?
You can find devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Is this Verizon store independently operated or directly owned by Verizon?
This store is independently owned and operated as a Verizon authorized retailer.
How can I schedule an appointment at Verizon Carmel?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What nearby places can I visit before or after shopping at Verizon on Springmill Rd?
Nearby places include Lou Malnati's Pizzeria for great pizza, YogaSix Carmel for yoga and fitness, and Starbucks for coffee.
Are there any nearby banks near Verizon at 11435 Springmill Rd?
Yes, Regions Bank and Bank of America Financial Center are close by, which can be convenient for banking needs during your visit.
What local wellness and beauty services are near the Verizon store?
Nearby wellness and beauty services include Posh Nails, Great Clips hair salon, MassageLuXe spa, and Tangled Up Carmel beauty salon.