If I could give zero stars I would. Whoever answers the phone is rude and hung up on me MULTIPLE times
MM
Mario Moore
May 30, 2025
5.0
GeekSquad was great. Very polite and took care of my situation very quickly
CI
Casey Irish
Feb 15, 2021
1.0
2 members working at Geek Squad and you still have to answer 300 questions to a machine so it can “get you to the right member.” Just answer the phone guys. My money goes to good customer service, especially when there are 5 other more responsive businesses that do the same thing you do.
TT
Theo
Oct 28, 2019
1.0
I went to get my computer fixed, when they said we needed to pay, we agreed but they sent it back without any fixes.
SH
Stacey Hiller
Aug 2, 2019
1.0
I bought 5 appliances from them, in a new bundle for THOUSANDS of dollars in April 2018. The dishwasher required four repairs in the first year, and was actually completely rebuilt at a higher cost (to store) than if they just repaired it. There were 3 1/2 months of the first year of owning the dishwasher that it was not able to be used as we waited for more repairs. The ice maker on fridge stopped working 13 months after purchase, I was referred to an outside repair business (to repair because I bought the extended warranties). That business A&E factory service, scheduled me for 3 1/2 weeks later, and then 10 minutes before the 5 hour repair window was to expire, they sent me a text and moved me out another MONTH. I have been on hold with Best Buy for 35 minutes now and can't get a soul to talk to me. They have been nothing but a pain since the day they got so much of my money. Would not recommend them AT ALL
Geek Squad in Carmel provides tech repair, setup, and support services including computer, cell phone, appliance, and electronics repairs as well as data recovery and computer support.
Where is Geek Squad located in Carmel, IN?
Geek Squad is located at 10025 N Michigan Rd, Ste 180, Carmel, IN 46032, USA.
What are the operating hours of Geek Squad in Carmel?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad at this location?
You can schedule service in store by visiting the location or online through their Best Buy Geek Squad webpage for this store.
What is the contact phone number for Geek Squad in Carmel?
You can contact Geek Squad at this location by calling +1 317-334-1896.
Is Geek Squad open on Sundays in Carmel?
Yes, Geek Squad is open on Sundays from 10:00 AM to 8:00 PM.
What nearby stores can I visit along with Geek Squad in Carmel?
Nearby stores include Best Buy, Sierra, OfficeMax, HomeGoods, Marshalls, and Kohl's — great for electronics, clothing, office supplies, and home goods shopping.
Are there dining options near Geek Squad in Carmel?
Yes, nearby dining options include Red Robin Gourmet Burgers and Brews for casual dining and Chick-fil-A for fast food and chicken specialties.
Can I find pet care services near Geek Squad in Carmel?
Yes, Vetco Vaccination Clinic and Petco - Northwest are nearby for your pet healthcare and supplies needs.
Are there beauty and wellness services near the Geek Squad store in Carmel?
Yes, nearby beauty and wellness options include Studio 10.15, The Sage Loft, Indy Iris Salon, Arkose Aesthetics, Natural Beauty by milagros, and Beauty Sway.