Geek Squad

2.5
20 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
10025 N Michigan Rd, Carmel, IN
46032, United States

Hours

Reviews

2.5
20 reviews
5 stars
6
4 stars
1
3 stars
1
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0
1 star
12
  • GN
    Gabriella Nichols
    Sep 2, 2025
    1.0
    If I could give zero stars I would. Whoever answers the phone is rude and hung up on me MULTIPLE times
  • MM
    Mario Moore
    May 30, 2025
    5.0
    GeekSquad was great. Very polite and took care of my situation very quickly
  • CI
    Casey Irish
    Feb 15, 2021
    1.0
    2 members working at Geek Squad and you still have to answer 300 questions to a machine so it can “get you to the right member.” Just answer the phone guys. My money goes to good customer service, especially when there are 5 other more responsive businesses that do the same thing you do.
  • TT
    Theo
    Oct 28, 2019
    1.0
    I went to get my computer fixed, when they said we needed to pay, we agreed but they sent it back without any fixes.
  • SH
    Stacey Hiller
    Aug 2, 2019
    1.0
    I bought 5 appliances from them, in a new bundle for THOUSANDS of dollars in April 2018. The dishwasher required four repairs in the first year, and was actually completely rebuilt at a higher cost (to store) than if they just repaired it. There were 3 1/2 months of the first year of owning the dishwasher that it was not able to be used as we waited for more repairs. The ice maker on fridge stopped working 13 months after purchase, I was referred to an outside repair business (to repair because I bought the extended warranties). That business A&E factory service, scheduled me for 3 1/2 weeks later, and then 10 minutes before the 5 hour repair window was to expire, they sent me a text and moved me out another MONTH. I have been on hold with Best Buy for 35 minutes now and can't get a soul to talk to me. They have been nothing but a pain since the day they got so much of my money. Would not recommend them AT ALL

Frequently Asked Questions About Geek Squad

What services does Geek Squad in Carmel offer?

Geek Squad in Carmel provides tech repair, setup, and support services including computer, cell phone, appliance, and electronics repairs as well as data recovery and computer support.

Where is Geek Squad located in Carmel, IN?

Geek Squad is located at 10025 N Michigan Rd, Ste 180, Carmel, IN 46032, USA.