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About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.7
12 reviews
5 stars
8
4 stars0
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1 star
4
- VSVinita SharmaOct 20, 20255.0Bruno from the Geek Squad was amazing! He was patient to listen to my concerns about my device, took the time to try out alternate strategies and finally solved the issue with my laptop.
- IMIsaac MinderJan 9, 20251.0As a My Best Buy Total member, I was met with unprofessionalism, wasted time, and zero resolution. The "rubber feet" on my computer were falling off, and after consulting with online support, I was assured this issue could be handled in-store with Geek Squad in Westfield. Following their advice, I scheduled an appointment. I arrived 5 minutes early, as instructed, but waited over 40 minutes past my scheduled time before anyone acknowledged me. To make matters worse, another customer cut the line and the employee at the desk prioritized them, ignoring the line of waiting customers. After my lengthy wait, my knight in shining armor, Chris, comes out and asks everyone in line if they have an appointment. I told him I had one 40 minutes ago and he had me come up to the desk. I explained my conversation with the online agent and the issue I was having only to be told that Geek Squad couldn’t assist. Instead, I was advised to use rubber glue to fix it myself. When I asked if they had any rubber glue, Chris began to look on his tablet to tell me what aisle I could purchase rubber glue from. Once I clarified there was no way I was buying anything from him and I was asking if they had any in the repair area, he told me they most likely do have rubber glue but they couldn’t help me, leaving me to solve the simplest problem on my own after wasting nearly an hour. I knew before I went in that I could buy rubber glue and do it myself, I just wanted it “professionally” done without buying an entire tub of rubber glue for one small issue. I wish I could say I expected better as a paying member, but this is just one of many bad experiences I have had. Unfortunately, it seems Geek Squad and Best Buy still have a long way to go in delivering reliable customer care. I recommend others think twice before paying for a membership with promises they can’t deliver.
- IIindy6Apr 20, 20241.0Going on the 4th time to get fridge panels ordered and correctly shipped. Best Biy here and geek squad have ordered the wrong panels 3 time. Waiting since 3 Feb to get it right
- KRKatelyn ReynoldsJul 12, 20185.0I found the service to be helpful. They took the time to walk me through it and didn’t make me feel uneducated in the process.
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Carmel provide?
Geek Squad offers tech repair, setup, and support services including computer, cell phone, television, and appliance repair, as well as data recovery and computer support.
Where is Geek Squad at Best Buy located in Carmel?
Geek Squad is located at 14610 N Meridian St, Carmel, IN 46032, United States.
What are the operating hours for Geek Squad at Best Buy in Carmel?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad at Best Buy?
You can schedule a service appointment either in store or online through their website.
What is the contact phone number for Geek Squad at Best Buy in Carmel?
You can reach Geek Squad by calling +1 317-846-1150.
Is there a place nearby where I can buy electronics or appliances before or after my visit to Geek Squad?
Yes, the Best Buy store located nearby offers a wide range of electronics and appliances, making it convenient to shop before or after your Geek Squad service.
Are there dining options near Geek Squad at Best Buy in Carmel?
Yes, nearby restaurants such as Red Robin Gourmet Burgers and Charleston's Restaurant offer dining options where you can eat before or after your visit.
Where can I find nearby services for shipping or delivery while visiting Geek Squad?
The UPS Access Point location nearby provides courier and delivery services, useful if you need to ship items during your visit.
Are there nearby stores that provide mobile phone services or telecommunications?
Yes, T-Mobile is located nearby and offers mobile phone and telecommunications services.
What nearby stores or centers can I visit for additional shopping or services around Geek Squad in Carmel?
Nearby shopping centers and stores include ALDI USA for groceries, The RoomPlace and Room Place for furniture, Michaels Stores for arts and crafts, and Greyhound Plaza shopping center.