Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,550 reviews
5 stars
782
4 stars
385
3 stars
152
2 stars
66
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unhelpful interactions.
Geek Squad Issues
Many customers expressed dissatisfaction with Geek Squad services, citing long wait times and poor repair experiences.
Return Policy Complaints
Numerous reviews criticized the strict return policy, particularly the 14-day limit, which many found unreasonable for electronics.
Product Availability
Customers noted a lack of stock on popular items, leading to frustration and the need to order online instead.
Positive Experiences
Despite the negative feedback, several customers highlighted positive experiences with specific staff members who provided excellent service.
- GJGerald L Robinson Jr.Dec 6, 20251.0Rude people don’t care about customers don’t shop here just go online
- SSShieDec 2, 20255.0Bruno helped me out so much 10/10 amazing service
- JJJayNov 29, 20251.0Geek squad is absolutely worst service. Been waiting for hours for little thing rude and disrespectful workers.
- SSSarahNov 18, 20251.0I went to Geek Squad to repair iPhone speaker making a static noise. At 1st appt, they ordered the part needed. At 2nd appt, they replaced speaker with “a new one”. When I returned to pick up my phone, it was making the same static noise. They said they didn’t know why. They said I had to make 3rd appt to order another speaker because there was a line of people behind me and they didn’t have time to order it then, and then would need a 4th appt to drop off phone for repair again once another speaker arrived. Instead I took it to the Apple Store. They replaced my phone for free because I had Apple Care and said whoever “repaired” my phone at Geek Squad actually did a good amount of damage inside. The protective coating on the battery was scratched in several places. And some screws were missing. Terrible experience with the Geek Squad. One star because they at least refunded me the $89 repair cost otherwise I would rate them a zero.
- CMCalvin MackNov 16, 20254.065" for $400/a steal.... Great store but don't think they will be around much longer. Sad!!!!
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Carmel, IN?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Carmel, IN.
What are the operating hours of Best Buy in Carmel, IN?
Best Buy in Carmel is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Carmel offer in-store and curbside pickup services?
Best Buy in Carmel offers in-store pickup but does not offer curbside pickup services at this location.
Does the Carmel Best Buy location provide Geek Squad support and repair services?
Yes, the store offers Geek Squad support and has service and repair options available.
Is the Best Buy store in Carmel wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
What payment methods are accepted at Best Buy Carmel?
Best Buy Carmel accepts debit cards and does not require cash only payments.
Where is Best Buy located in Carmel, Indiana?
Best Buy is located at 14610 N Meridian St, Carmel, IN 46032, United States.
What nearby places can I visit around Best Buy in Carmel?
Nearby places include Aldi USA for grocery shopping, Red Robin Gourmet Burgers for dining, and The RoomPlace for furniture shopping.
Are there any nearby services to Best Buy where I can get shipping or courier assistance?
Yes, the UPS Access Point location nearby offers courier and delivery services.
What nearby places could I visit for pet care or grooming after shopping at Best Buy?
You can visit Banfield Pet Hospital for veterinary services or PetSmart for pet supplies and grooming services near Best Buy.