Does Best Buy in Carmel offer in-store and curbside pickup services?

Best Buy in Carmel offers in-store pickup but does not offer curbside pickup services at this location.

Does the Carmel Best Buy location provide Geek Squad support and repair services?

Yes, the store offers Geek Squad support and has service and repair options available.

Is the Best Buy store in Carmel wheelchair accessible?

Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.

What payment methods are accepted at Best Buy Carmel?

Best Buy Carmel accepts debit cards and does not require cash only payments.

Where is Best Buy located in Carmel, Indiana?

Best Buy is located at 14610 N Meridian St, Carmel, IN 46032, United States.

What nearby places can I visit around Best Buy in Carmel?

Nearby places include Aldi USA for grocery shopping, Red Robin Gourmet Burgers for dining, and The RoomPlace for furniture shopping.

Are there any nearby services to Best Buy where I can get shipping or courier assistance?

Yes, the UPS Access Point location nearby offers courier and delivery services.

What nearby places could I visit for pet care or grooming after shopping at Best Buy?

You can visit Banfield Pet Hospital for veterinary services or PetSmart for pet supplies and grooming services near Best Buy.

Brand Certified

Best Buy

4.0

(1559 reviews)

Get Directions Call Website

Business Details

14610 N Meridian St, Carmel, IN

46032, United States

(317) 846-1150

https://stores.bestbuy.com/in/carmel/14610-n-meridian-st-490.html/?ref=NS&loc=ns100

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy

Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

Requires appointmentNot available
DebitAvailable
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Wheelchair accessible entranceAvailable

Location

Best Buy

14610 N Meridian St, Carmel, IN

46032, United States

Get Directions

Hours

Monday10:00 AM - 8:00 PM

Tuesday10:00 AM - 8:00 PM

Wednesday10:00 AM - 8:00 PM

Thursday10:00 AM - 8:00 PM

Friday10:00 AM - 8:00 PM

Saturday10:00 AM - 8:00 PM

Sunday11:00 AM - 7:00 PM

Reviews

4.0

1,559 reviews

5 stars

783

4 stars

387

3 stars

152

2 stars

1 star

170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, citing rudeness and lack of assistance from staff.

Geek Squad Issues

Numerous reviews highlighted dissatisfaction with Geek Squad services, including long wait times, poor communication, and unresolved technical issues.

Product Availability

Customers noted that the store often lacks stock on popular items, leading to frustration and the need to order online instead.

Return Policy Complaints

Several reviews criticized the strict return policy, particularly the 14-day limit, which many felt was inadequate for electronics.

Helpful Staff

Despite negative experiences, some customers praised individual staff members for their helpfulness and knowledge.

PM
Pamela Massey
4 days ago
1.0
I had three installs scheduled for 2/21/26. The TV installers were great. The security camera installers never showed up after waiting for 12 hours. The Starlink installer never called or showed up. These appointments were scheduled out 2 weeks. This service is absolutely deplorable. They pre-charge you and don't show up, meanwhile, I am paying people to be there for them to install. Best Buy Corporate needs to do an immediate audit on the Westfield/Carmel location. I've NEVER had such bad service, zero communication, etc. from any other Best Buy. I'm moving all my business to other companies who have integrity, and actually show up. What is going on here???
AB
Allie B
6 days ago
2.0
The sales people were less than helpful. One guy was ok and tried to help us, but 2 couldn't have cared less that we were there. When we were inquiring about large (98") tvs they couldn't answer the most basic questions and tried to push us towards a TV that wasn't even close to what we wanted. One sales guy was standing right next to us scrollling through his personal social media on his phone ignoring us when we asked questions. They lost a multi-thousand sale because of their lack of desire to simply do their jobs.
WW
WhisperDaddy
Feb 9, 2026
1.0
This place sucks so much now. Justin the “manager” will just bully you to get you out the store. These guys never know what they are doing. “You never made a mistake before” was the managers response to a clear error in his staffs fault. What a joke. Hopefully they close
JB
Jackson Beckmann
Feb 4, 2026
1.0
Went to exchange screen protectors and the manager here denied my replacements due to an error in their system, then tried to get me to spend $50 on 2 new ones. I went to another location and the GM was able to find the screw up and make everything right.
TH
Tonya H
Jan 15, 2026
1.0
We bought 4 new TVs plus sound bars on Black Friday with scheduled delivery on December 5, 2025 for our new house. The initial installation was a disaster. They marked up our walls, didn’t install the sound bars correctly, left the giant TV boxes behind for us to dispose of, and left some kind of grease stain on our new 75” Samsung Frame TV that cannot be removed. Finally, someone came to our home to remove the boxes and try to clean the TV. This was only after my husband went into the store because you cannot talk with anyone on the phone. The grease snugs cannot be cleaned from the TV, so the promised to replace the TV and refund all of our installation fees. The Geek Squad re-installed our TVs and soundbars correctly, but they didn’t have the new TV. We had an appointment scheduled for yesterday, Jan 14. After receiving multiple reminder texts, they never showed up. We called customer service who requested a call from the store, but we still haven’t received one. Needless to say, we still don’t have a replacement TV and the installation fees have not been reimbursed. The lack of customer service is comical. Stay far away from Best Buy!