Business Details
About
Cell Phone Store
TCC Brownsburg, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 590 West Northfield Dr.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
857 reviews
5 stars
795
4 stars
17
3 stars8
2 stars7
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Jaimin, Alex, and Mike, highlighting their patience and thoroughness.
Mixed Experiences with Tony
Feedback on Tony was polarized; while some customers appreciated his assistance, others reported negative experiences, including rudeness and mistakes.
Efficiency
Several reviews noted quick service and minimal wait times, with customers being in and out of the store in a short period.
Knowledgeable Staff
Customers frequently mentioned the staff's expertise in explaining plans and devices, contributing to a positive experience.
Store Environment
The store was described as clean and welcoming, with a friendly atmosphere that enhanced the shopping experience.
- KDKellie DukeNov 6, 20255.0Tony was so helpful and wondeful to work with. I recommend this location.
- TDTim DayNov 6, 20255.0Tony was awesome, knowing what he sales made choices easy.
- SLSharon LucasNov 4, 20255.0Tony has been so helpful today with setting up our new phones. We are slow with new technology and he is so patient. There was little to no wait in the store. I highly recommend!
- TTTheZurenOct 23, 20255.0Tony at the Brownsburg Verizon store was instrumental in helping me with a serious phone issue. Would recommend stopping by and getting world class assistance with any of your phone or tablet needs.
- ADAshley DodgeOct 22, 20252.0Avoid Tony at all cost. Refused to answer basic questions when there were 3 customers in line because we weren’t “his” customers. If that’s not bad enough he openly bashed a family after they walked out for their poor credit score and only qualifying for $11 in financing. It’s a shame because Jaimin was hustling and trying to keep customers happy but his co-worker decided to go sit in the hallway and scroll on his phone since they weren’t his deals. They either need to change the comp model or hire people who know to put customers first regardless of your commission.
Frequently Asked Questions About Verizon
What products and services does TCC Brownsburg offer?
TCC Brownsburg offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and plans including Verizon Unlimited and Total Mobile Protection.
What are the store hours for Verizon at 590 West Northfield Dr in Brownsburg, IN?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Can I pick up my online order in store at TCC Brownsburg?
Yes, TCC Brownsburg offers in-store pickup for your convenience.
Does TCC Brownsburg provide device financing options?
Yes, they offer device financing along with new lines, upgrades, and no-contract plans.
Which brands are available at TCC Brownsburg?
TCC Brownsburg carries Apple, Samsung, Motorola, LG, HTC, and Google products.
Where can I schedule an appointment or service with TCC Brownsburg?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
How can I contact TCC Brownsburg by phone?
You can reach TCC Brownsburg at +1 317-858-7655.
Are there other Verizon authorized retailers near this location?
Yes, there is another Verizon authorized retailer called TCC, Verizon Authorized Retailer nearby.
What banks are located near TCC Brownsburg for convenient financial services?
Nearby banks include M&I Bank and BMO Bank N.A branches, useful for customers needing banking services before or after visiting TCC.
What other nearby shopping or dining options are available near TCC Brownsburg?
Nearby shopping and dining options include Sephora for beauty supplies, Famous Footwear for shoes, and Pho 88 or Jennypho for Vietnamese cuisine, perfect for visiting before or after shopping at TCC.