Verizon

4.8
871 reviews
TCC, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, 5G, WiFi, home internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola, small business, SMB
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Business Details

590 West Northfield Dr, Brownsburg, IN
46112, United States
(317) 858-7655
https://locations.tccrocks.com/in/brownsburg/590-w-northfield-drive.html
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About

Cell Phone StoreTCC
TCC Brownsburg, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 590 West Northfield Dr.

Details

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  • Accepts checksAvailable

Location

Verizon
590 West Northfield Dr, Brownsburg, IN
46112, United States

Hours

Reviews

4.8
867 reviews
5 stars
805
4 stars
17
3 stars
8
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Alex, Mike, and Jaimin.

Efficiency

Many reviews noted quick service and minimal wait times, with several customers mentioning being in and out of the store in under 30 minutes.

Mixed Experiences with Tony

While some customers had positive interactions with Tony, others reported negative experiences, including poor service and unprofessional behavior.

Store Environment

Customers appreciated the cleanliness of the store and the overall friendly atmosphere.

Billing Issues

Several reviews mentioned dissatisfaction with billing practices, including unexpected charges and difficulties in resolving issues.
  • DW
    Douglas White
    2 days ago
    5.0
    Two phones, set up and out the door in 20min. Mike was fantastic!
  • KD
    Kellie Duke
    Nov 6, 2025
    5.0
    Tony was so helpful and wondeful to work with. I recommend this location.
  • TD
    Tim Day
    Nov 6, 2025
    5.0
    Tony was awesome, knowing what he sales made choices easy.
  • SL
    Sharon Lucas
    Nov 4, 2025
    5.0
    Tony has been so helpful today with setting up our new phones. We are slow with new technology and he is so patient. There was little to no wait in the store. I highly recommend!
  • AD
    Ashley Dodge
    Oct 22, 2025
    2.0
    Avoid Tony at all cost. Refused to answer basic questions when there were 3 customers in line because we weren’t “his” customers. If that’s not bad enough he openly bashed a family after they walked out for their poor credit score and only qualifying for $11 in financing. It’s a shame because Jaimin was hustling and trying to keep customers happy but his co-worker decided to go sit in the hallway and scroll on his phone since they weren’t his deals. They either need to change the comp model or hire people who know to put customers first regardless of your commission.
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Frequently Asked Questions About Verizon

What products and services does TCC Brownsburg offer?

TCC Brownsburg offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and plans including Verizon Unlimited and Total Mobile Protection.

What are the store hours for Verizon at 590 West Northfield Dr in Brownsburg, IN?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.