Verizon

4.8
380 reviews

About

Cell Phone Store
TCC Bluffton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2133 North Main.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
2133 North Main, Bluffton, IN
46714, United States

Hours

Reviews

4.8
375 reviews
5 stars
347
4 stars
8
3 stars
7
2 stars
0
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Hannah and Michelle.

Customer Service

Many reviews highlighted excellent customer service experiences, with staff going above and beyond to assist customers with their needs.

Store Experience

Overall, customers reported positive experiences at the store, often mentioning the efficiency and professionalism of the staff.

Product Knowledge

Staff demonstrated strong knowledge about products and services, helping customers make informed decisions.

Recommendations

Numerous customers expressed a willingness to recommend the store and its staff to others, indicating high satisfaction.
  • TT
    Tam
    4 days ago
    5.0
    I would like to thank Hannah for excellent customer service. There was an issue with my elderly mother’s account and Hannah was so patient and helpful. She took care of the issue and made my mom feel at easy. She is so knowledgeable and made the whole entire situation so much easier. She is excellent at her job and should get the recognition she deserves.
  • AC
    Angie Chaney
    Oct 12, 2025
    5.0
    Hannah was amazing! She was so helpful and smart and never made us feel rushed. Very professional. She was the only employee in the store with several people in line and was able to multi-task helping different customers at the same time to make things very efficient all while keeping a smile on her face. Hard to find great employees like Hannah!
  • CP
    Colleen Pflieger
    Sep 4, 2025
    5.0
    Excellent sales team!
  • AH
    Allen Hill
    Aug 30, 2025
    5.0
    Best experience in a phone store in a long time. I ported over 4 phone lines today 2 went immediately the other two are pending still. Went back to the store after a couple hours of waiting was given the best customer service, and even an credit to our bill for all the inconvenience. All in all inconvenience on the verizon side but as far as TCC they have the best sales people around.
  • JB
    James Baumgartner
    Aug 28, 2025
    5.0
    Michelle is a Rockstar! Thanks for your help today!

Frequently Asked Questions About Verizon

What products and brands does Verizon at 2133 North Main offer?

Verizon offers a range of products including smartphones, tablets, wireless devices, smart accessories, and more from brands such as Apple, Samsung, Motorola, LG, HTC, and Google.

What are the operating hours of Verizon in Bluffton, IN?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.