Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Bloomington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
224 reviews
5 stars
118
4 stars
24
3 stars
12
2 stars
13
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being rude and unhelpful.
Staff Knowledge
Certain employees, particularly China and Jerrod, received high praise for their expertise and ability to assist customers effectively.
Store Experience
Customers reported long wait times and poor initial acknowledgment upon entering the store, leading to frustration.
Sales Practices
Several reviews highlighted concerns about aggressive sales tactics and issues with promotions not being applied correctly.
Overall Satisfaction
While some customers had positive experiences, many expressed dissatisfaction with service quality and support, leading to thoughts of switching providers.
- TBThe Ole Bob4 days ago1.0Horrible experiences continue at all Verizon stores. I contacted the customer support number, I had credits that should have remained on account monthly, Verizon just removed them and my bill went up almost 120.00 a month. Verizon suckers customers with device payments and promises, once your into the Verizon ecosystem it’s thousands to leave them. I cannot wait to leave, just gotta wait little bit for device payoffs to get lower, then I am gone. ATT will save me almost 140.00 a month for 4 lines , not including 2 expansion numbers. Verizon is the most expensive around, worst customer service and horrible interactions with customers, not to mention their below par mobile coverage map. I’m done paying for horrible customer service, weird unexplained fees and terrible coverage. I am counting the days to pull my very large account….additionally businesses don’t even get deals, only non business customers…what sense does that make…wow, excited to leave.
- CHChristina HOct 31, 20255.0My dad and I went in to pay his bill. It turned into an hour conversation with an associate named China. She was incredibly helpful and explained his bill/how to reduce costs. She never tried to push anything or got frustrated with all our questions. A MASSIVE thank you to her for taking the time to work with us!
- LJLauren JohnsonOct 20, 20252.0Please don't buy their insurance, it is a pain to file a claim specially with the UbreakiFix people on their side. Here at the store you get 0 help.
- BTBryan ThompsonOct 15, 20251.0Run... run far away from Verizon, especially this location. I had the worst experience ever, when they want to sell you phones everything is "yes, of course" "we can help after if there are any issues" and after the only thing they said was "oh you need to call support because we can't do anything here", it's been several months 1claim with the BBB and another with the FCC and finally got some answers from a supervisor. do yourself a favor and avoid these people and take your business elsewhere.
- KTKco Tech122Oct 9, 20251.0No acknowledgement when I arrived but it did seem all available employees were helping. Waited 28 minutes and for someone to free up and still wasnt ackowledged for a bit. The guy was nice though once I was being helped. A simple "We will be with you as soon as possible" would have gone a long way. NOT a real Verizon store. Very limited services. Recommend a genuine Verizon dealer.
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store in Bloomington?
The Verizon store in Bloomington offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and sells brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon store's hours of operation in Bloomington?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does Verizon Bloomington offer online ordering and pickup options?
Yes, you can shop online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What types of plans and services are provided at this Verizon store?
This Verizon location offers mobile plans, wireless internet plans, and voice plans for personal and business needs.
Is scheduling an in-store appointment possible at the Verizon Bloomington store?
Yes, you can schedule an in-store appointment through their website or the My Verizon app for a convenient visit.
What payment methods does the Verizon Bloomington store accept?
They accept debit cards, mobile NFC payments, and do not require cash only payments. Checks are also accepted.
Does the Verizon store in Bloomington have Wi-Fi available for customers?
Yes, the store provides free Wi-Fi for customer use.
What nearby dining options are available for customers visiting Verizon in Bloomington?
Customers can enjoy nearby restaurants like Chipotle Mexican Grill, Jughead & Murphy's coffee shop, TGI Fridays, Applebee's Grill + Bar, and Red Robin Gourmet Burgers before or after their visit.
Are there nearby shopping options near Verizon Bloomington?
Yes, several stores including Old Navy, Maurices, Build-A-Bear Workshop, Spencer Gifts, Journeys, and College Rose are nearby for convenient shopping.
What entertainment or recreational spots are near Verizon Bloomington?
Nearby leisure spots include Opry Glowgolf miniature golf and Anytime Fitness gym, perfect for activities before or after visiting Verizon.