Best Buy

4.0
2000 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2721 E 3rd St, Bloomington, IN
47401, United States

Hours

Reviews

4.0
2,000 reviews
5 stars
1,002
4 stars
493
3 stars
252
2 stars
74
1 star
179

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Many customers praised the staff for being friendly, knowledgeable, and helpful in assisting with product selections and technical questions.

Customer Service

While some reviews highlighted excellent customer service experiences, others reported rude treatment and long wait times for assistance.

Inventory Issues

Numerous customers expressed frustration over the lack of stock for specific items, indicating that the store often does not have what they are looking for.

Store Cleanliness

The store was frequently described as clean and well-organized, making it easy for customers to navigate.

Repair Services

Mixed feedback on repair services, with some customers satisfied with the Geek Squad's assistance, while others reported poor communication and service.
  • RR
    Rastogi Rahul
    Oct 21, 2025
    5.0
    Nice place
  • PE
    PASTOR ERIC
    Oct 18, 2025
    1.0
    Looking for a boombox for the yard. Everything in a box. Wanted to see if we could hear it before we bought it. They said we had to buy it first. Forget it, we will shop elsewhere.
  • SA
    Sandy Arnold
    Oct 16, 2025
    5.0
    Helpful staff, answered most questions
  • AR
    Amanda Rodriguez
    Oct 5, 2025
    4.0
    Walked in seen a group of employees expecting that I get some customer service as I walked in and that was a huge mess. I was in there for an ink cartridge and couldn’t find anybody but they were all standing around each other and I came up to one gentleman seemed like he would be of some help and ultimately wasn’t insightful of what I was explaining the difference in the ink. I had no guidance until for the third time coming up a gentleman by the name Kenish was very driven to help without any hesitation. And these five stars are for Kenish. Thank you so much for your help today. 😊👍🏽
  • RL
    rob lee
    Oct 3, 2025
    1.0
    Pretty rude treatment at the service counter yesterday. Maybe it's because you only staff one person and make her identify as a Geek.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Bloomington?

Best Buy offers a wide range of products including TVs, computers, appliances, cameras, and more.

What are the store hours for Best Buy in Bloomington?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.