Many customers praised the helpfulness and knowledge of the staff, with specific mentions of employees providing excellent assistance and support.
Product Availability
Several reviews indicated issues with stock levels, with customers frequently finding items out of stock or not available as advertised.
Delivery Issues
Customers reported problems with appliance deliveries, including damaged items and poor handling by delivery crews.
Mixed Experiences
While some customers had positive experiences, others reported rude treatment and inadequate service, particularly at the Geek Squad.
Store Environment
The store was generally described as clean and easy to navigate, but some customers expressed disappointment with the overall inventory and selection.
AD
Andrew Duff
1 day ago
5.0
I've shopped here 3 times and the store has a nice clearance selection.
RH
Randall Harrison
5 days ago
5.0
This location rocks great customer service every single time I don't get to write a 5 star review very often 5+ here
JG
Jordan Gardner
Dec 26, 2025
5.0
Had a great experience with purchasing and the delivering of a new fridge! After having a very frustrating experience with Lowes that dragged on for a week with multiple cancelled deliveries and poor communication, we cancelled our Lowes order and came to Best Buy and have been so happy we did. The Salesman took time with us picking out the right fridge, wasn't pushy. The delivery scheduling was quick and the delivery happened seamlessly without any problems. The deliverymen communicated well, were careful with the fridge and able to get it installed. We had a great experience. Night and day difference between Lowes. We will be going to Best Buy from now on for all our appliances.
KM
Kaley Mcdonald
Dec 21, 2025
3.0
Service is fast, they have a lot of employees. Prices are decent, but return policy for electronics has a huge restocking fee! The bathroom at this particular location is also horrendous.
SS
Simone Sanner
Dec 14, 2025
4.0
It's a new day at Best Buy. Yay!
I've always hated this place. The misogyny was rampant, the condescension worse. Staff would lie to make sales, even try to sell you damaged merch. Haaaaated it!
So imagine my surprise when the 'specialist' for all things PC turned out to be a person who was anything but the unwashed Tate fan I had anticipated. They answered my questions, didn't assume I wouldn't understand tech terms, made a reasonable case for why I shouldn't buy the laptop I had originally come in there for, and then.... LET ME DECIDE.
How more people like this one.... and I'll be back with more money!
What products can I find at Best Buy in Bloomington?
Best Buy offers a wide range of products including TVs, computers, appliances, cameras, and more.
What are the store hours for Best Buy in Bloomington?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Bloomington offer curbside pickup?
No, curbside pickup is not available, but in-store pickup is offered for your convenience.
Is there wheelchair access at Best Buy Bloomington?
Yes, Best Buy Bloomington has a wheelchair accessible entrance.
What kind of support services does Best Buy provide?
Best Buy offers expert advice and Geek Squad support, including service and repair for electronics.
Can I pay with debit cards at Best Buy Bloomington?
Yes, debit card payments are accepted, and the store does not require cash only.
Where can I get computer repair services near Best Buy Bloomington?
Geek Squad is located nearby and provides mobile phone sales as well as IT service and computer repair.
Are there dining options near Best Buy Bloomington to visit before or after shopping?
Yes, nearby dining options include Moe's Southwest Grill for Mexican cuisine, Starbucks for coffee, and Pitmaster at Butchers Smokehouse for barbecue.
Where can I buy groceries close to Best Buy Bloomington?
ALDI USA is a nearby grocery store and supermarket where you can shop for groceries and liquor.
Are there any convenient services or retail stores near Best Buy Bloomington?
Nearby retail options include Barnes & Noble bookstore, American Mattress Bloomington for home decor, and Staples for office equipment and printing services.