Best Buy

4.0
2019 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2721 E 3rd St, Bloomington, IN
47401, United States

Hours

Reviews

4.0
2,019 reviews
5 stars
1,015
4 stars
495
3 stars
254
2 stars
74
1 star
181

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of the staff, with specific mentions of employees providing excellent assistance and support.

Product Availability

Several reviews indicated issues with stock levels, with customers frequently finding items out of stock or not available as advertised.

Delivery Issues

Customers reported problems with appliance deliveries, including damaged items and poor handling by delivery crews.

Mixed Experiences

While some customers had positive experiences, others reported rude treatment and inadequate service, particularly at the Geek Squad.

Store Environment

The store was generally described as clean and easy to navigate, but some customers expressed disappointment with the overall inventory and selection.
  • RH
    Randall Harrison
    4 days ago
    5.0
    This location rocks great customer service every single time I don't get to write a 5 star review very often 5+ here
  • MM
    Matthew Coffey (Mc)
    Dec 31, 2025
    5.0
    Expensive but worth going if you need a good product. Customer service is awesome!
  • JG
    Jordan Gardner
    Dec 26, 2025
    5.0
    Had a great experience with purchasing and the delivering of a new fridge! After having a very frustrating experience with Lowes that dragged on for a week with multiple cancelled deliveries and poor communication, we cancelled our Lowes order and came to Best Buy and have been so happy we did. The Salesman took time with us picking out the right fridge, wasn't pushy. The delivery scheduling was quick and the delivery happened seamlessly without any problems. The deliverymen communicated well, were careful with the fridge and able to get it installed. We had a great experience. Night and day difference between Lowes. We will be going to Best Buy from now on for all our appliances.
  • KM
    Kaley Mcdonald
    Dec 21, 2025
    3.0
    Service is fast, they have a lot of employees. Prices are decent, but return policy for electronics has a huge restocking fee! The bathroom at this particular location is also horrendous.
  • SS
    Simone Sanner
    Dec 14, 2025
    4.0
    It's a new day at Best Buy. Yay! I've always hated this place. The misogyny was rampant, the condescension worse. Staff would lie to make sales, even try to sell you damaged merch. Haaaaated it! So imagine my surprise when the 'specialist' for all things PC turned out to be a person who was anything but the unwashed Tate fan I had anticipated. They answered my questions, didn't assume I wouldn't understand tech terms, made a reasonable case for why I shouldn't buy the laptop I had originally come in there for, and then.... LET ME DECIDE. How more people like this one.... and I'll be back with more money!

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Bloomington?

Best Buy offers a wide range of products including TVs, computers, appliances, cameras, and more.

What are the store hours for Best Buy in Bloomington?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.