Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Bedford, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3313 16th St.
Location
Hours
Reviews
4.8
478 reviews
5 stars
448
4 stars
9
3 stars3
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, especially Linda and Christie, for being friendly, knowledgeable, and helpful.
Service Issues
Some customers reported poor service experiences, including rudeness and incorrect information, leading to dissatisfaction.
Store Operations
Several reviews mentioned issues with store hours and availability, with customers arriving to find the store closed before the stated closing time.
Overall Experience
Despite some negative feedback, many customers expressed a positive overall experience, highlighting quick service and satisfaction with their purchases.
- BSBarbara SDec 28, 20251.0Omg this guy was so rude to the lady customer. We waited to get help and then he flipped out talking rudely dismissing the customer. Wow how you still have a job is beyond me. That guy all the way in the back in the photo. Wow these ladies were over 65 and he was talking to them loudly saying I dont cate if you care im telling you. I will not do business with this store ever. I brought my dad in to get help with his phone and we are switching he will not be talked to like that by him.
- IIIkeDec 11, 20255.0Linda was an absolute pleasure to work with. 10/10, would break my phone again.
- FWFrank WalkerDec 6, 20255.0Wonderful service!
- JWJustin WykoffDec 5, 20255.0I can't say enough about how wonderful and helpful Linda was! My old phone died and I had an enormous amount of work to be completed on a multitude of projects that required a working phone. She was able to re-sim my S25 Ultra and get me going in just a few minutes. Thank you SO much!!!
- LWLevi WrightDec 2, 20251.0Unable to provide service related requests like transfer pins. Sales only it seems. And the reps are rude and unhelpful at that (even with an appointment). Will not visit again.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Bedford offer?
Verizon Wireless Zone in Bedford offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Where is the Verizon Wireless Zone located in Bedford?
The Verizon Wireless Zone is located at 3313 16th St, Bedford, IN 47421 inside Bedford Plaza.
What are the store hours for Verizon Wireless Zone in Bedford?
The store is open Monday to Wednesday and Friday from 9:00 AM to 6:00 PM, Thursday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 3:00 PM.
Does Verizon Wireless Zone in Bedford offer in-store and curbside pickup?
Yes, Verizon Wireless Zone offers both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment with Verizon Wireless Zone in Bedford?
You can schedule an appointment online at https://wirelesszone.com/appointments/ to get personalized service.
What brands of devices are available at Verizon Wireless Zone in Bedford?
Verizon Wireless Zone carries popular brands such as Apple, Samsung, Google, Motorola, LG, Kyocera, and accessories from brands like Otterbox, Belkin, and Mophie.
What services can businesses obtain from Verizon Wireless Zone in Bedford?
Businesses can get Verizon Wireless coverage, business accounts, new devices, bill payments, and Verizon Protect services among other tailored wireless solutions.
What nearby food options are available around Verizon Wireless Zone?
Nearby food options include Subway, Bob Evans restaurant and cafe, Tropical no ice cream shop, Gatti's Pizza, McDonald's, McAlister's Deli, Casa Brava Tex-Mex, and Long John Silver's seafood and American restaurant.
Are there places near Verizon Wireless Zone where I can rent movies or use financial services?
Yes, Redbox rental kiosks are nearby for movie rentals, and there are CoinFlip Bitcoin ATM and Cash2Bitcoin ATM for financial services and currency exchange.
What other retail or service stores are located near Verizon Wireless Zone in Bedford?
Nearby retail and service stores include Big Lots discount store, Harbor Freight Tools hardware store, Growby's RTO furniture store, J Nails beauty and nail salon, and H&R Block accounting services.