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Desmond and Adrian received high praise for their helpfulness and professionalism, while some reviews highlighted poor service from other staff members.
Staff Performance
Several customers noted the staff's friendliness and willingness to assist, but there were also complaints about unprofessional behavior and lack of knowledge from certain employees.
Store Management
Positive feedback was given about the store manager's helpfulness, but there were also reports of rude behavior from some staff, leading to a mixed perception of management.
Operational Issues
Customers expressed frustration with long wait times, understaffing, and inconsistent store hours, impacting their overall experience.
AM
Anthony Malone
Dec 31, 2025
5.0
Ended up not getting anything, but the guys were knew their stuff! Great experience. Pay these guys. Desmond, Adrian, Shawn- great service
RB
Ramiro Bautista
Dec 23, 2025
5.0
Adrian was amazing helping me today and transfer my service to you guys and helped me log in and get my contacts & was very helpful with his Spanish because I can only speak a little English so it was a lot easier with Adrian in there to help me today with his Spanish would recommend coming back here again !
SB
samuel burt
Dec 22, 2025
5.0
Desmond is the best worker yall got!!! In and out, same day new phone!
LL
Larry
Dec 19, 2025
5.0
Desmond was a awesom person to work with. He was very helpful and polite. He explained the new plan and I definitely give him the highest rating.
LO
Latandra Owusu
Dec 8, 2025
5.0
Desmond was professional on point and was polite I was in bad shape , overwhelmed with Boost crying. Came here Desmond took my worries away im better now.