Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Willowbrook for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
349 reviews
5 stars
182
4 stars
32
3 stars
13
2 stars
11
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff like Octavio and Haneen, there were significant complaints about rude and unprofessional behavior from certain employees, particularly Sheba and some managers.
Service Issues
Numerous reviews highlighted problems with service, including issues with phone activations, billing discrepancies, and poor handling of customer inquiries.
Mixed Experiences
Customers reported a mix of positive and negative experiences, with some praising the staff's dedication and others expressing frustration over unresolved issues and lack of accountability.
Store Environment
The store was noted for its friendly atmosphere and knowledgeable staff, although some customers found the service slow or unhelpful during busy times.
- AJAgnesMarie J2 days ago5.0Everyone was really helpful and sweet ❤️
- DDDuo Diners6 days ago5.0Awesome costumer service Octavio looked out for us and guided us throughout the whole process!
- LJLucky JusterJan 4, 20261.0I have lifetime warranty from Verizon screen protector they told me we can not change 🤣🤣🤣
- AGAaron GopenJan 3, 20261.0Staff was unhelpful and unprofessional on the phone.
- SASherri AdamsDec 18, 20255.0Octavio was super helpful and very personable. He helped me navigate the best options for our plan and phones. I appreciate this as I am a 27 year customer of Verizon!
Frequently Asked Questions About Verizon
What are the Verizon Willowbrook store's hours of operation?
The Verizon store in Willowbrook is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon Willowbrook store located?
The store is located at 7450 Kingery Hwy, Willowbrook, IL 60527, USA.
What mobile brands does the Verizon Willowbrook store carry?
They offer devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does Verizon Willowbrook provide?
They provide mobile plans, wireless internet plans, voice plans, and business devices like cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment or shop online for Verizon Willowbrook?
Yes, you can schedule an in-store appointment or place an online order via their website. Online orders can be picked up in store or delivered with options like free 2-day shipping and same-day delivery where available.
What payment methods does Verizon Willowbrook accept?
They accept pay by check, debit card, and mobile NFC payments and do not require cash only transactions.
Is free Wi-Fi available at the Verizon Willowbrook store?
Yes, the store offers free Wi-Fi for customers.
What nearby dining options are close to Verizon Willowbrook?
Nearby dining options include Jimmy John's sandwich shop, The Patio barbecue restaurant, Potbelly Sandwich Shop, Jo Jo Japanese Hibachi and Sushi, Bakers Square, Zazzo Pizzeria, and Kabob Q Mediterranean restaurant. Customers might enjoy grabbing a meal before or after visiting the Verizon store.
Are there nearby banks or financial services near the Verizon Willowbrook store?
Yes, customers can find Countryside Bank, Darien Community Bank, State Bank Of Countryside, and Willowbrook Income Tax nearby for any financial service needs.
What nearby medical or wellness services are close to Verizon Willowbrook?
The area features Midwest Express Clinic, Midwest Open MRI medical center, Laneville Family Chiropractic, Qi Acupuncture Clinic, Jeffrey Wapner (psychologist), and Stretch Zone wellness and medical spa.