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Brand Certified

Verizon

3.6
(460 reviews)

Business Details

7450 Kingery Hwy, Willowbrook, IL
60527, United States
(630) 887-2944

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Willowbrook for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7450 Kingery Hwy, Willowbrook, IL
60527, United States

Hours

Reviews

3.6
460 reviews
5 stars
261
4 stars
33
3 stars
14
2 stars
17
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised staff like Octavio and Haneen for their helpfulness and professionalism, others reported rude and unhelpful service from employees like Sheba.

Knowledgeable Staff

Several reviews highlighted the expertise of staff members, particularly Octavio and Johnny, who were noted for their ability to assist customers effectively.

Service Issues

Multiple customers experienced significant issues with service, including billing problems, unfulfilled promises regarding promotions, and poor follow-through on customer inquiries.

Store Environment

The store was generally described as friendly and welcoming, with ample parking and a pleasant atmosphere, although some customers noted it was inconveniently located.
  • SM
    Sanda Myint
    Feb 17, 2026
    5.0
    Good experience
  • ST
    Shabbir Tayebjee
    Feb 10, 2026
    5.0
    Lovely people
  • PC
    Phillip Cross
    Jan 25, 2026
    5.0
    Octavio and David are incredibly knowledgeable and professional and helped me pick out a phone that optimal for my budget and communication style. Would highly recommend this store!
  • JJ
    Jas
    Jan 16, 2026
    1.0
    I went into Verizon for assistance with adding a line and had the worst experience I have ever had with a phone provider. The clueless representative, Sheba was extremely rude and unprofessional. She repeatedly asked if I still needed help in a sarcastic way, despite not providing any assistance at all. Her very nasty behavior, including rolling her eyes and walking away, made it clear that customer care is not a priority. Overall, the service was terrible and very frustrating. I will be canceling and choosing a different provider .
  • RK
    Ron Krusinowski
    Jan 12, 2026
    5.0
    No apt needed thank you for your time

Frequently Asked Questions About Verizon

What are the Verizon Willowbrook store's hours of operation?

The Verizon store in Willowbrook is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon Willowbrook store located?

The store is located at 7450 Kingery Hwy, Willowbrook, IL 60527, USA.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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