Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet Services
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA West Suburban Veterinary Hospital
518 N Warwick Ave, Westmont, IL
60559, United States
Hours
Reviews
4.8
447 reviews
5 stars
409
4 stars
22
3 stars2
2 stars4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers consistently praised the staff and veterinarians for their kindness, empathy, and compassionate treatment of pets and their owners.
Professionalism
Many reviews highlighted the professionalism and thoroughness of the veterinary staff, with particular mention of their ability to explain procedures and treatments clearly.
Customer Service
While most feedback was positive regarding staff interactions, some reviews noted issues with front desk staff and billing practices, indicating a need for improvement in customer service.
Quality of Care
Overall, customers expressed high satisfaction with the quality of veterinary care provided, often mentioning successful treatments and positive outcomes for their pets.
Pricing Concerns
Several reviews mentioned that the services were perceived as expensive compared to other local veterinary clinics.
- APAdlin Pazmino4 days ago5.0This vet was amazing with my dog. I have an 11 year old pitbull named Tito who sadly has had so many medical issues over the years. He sees several specialists and we just moved to Oakbrook so I needed a primary vet nearby. I decided to try this place since there was a promo for a free first exam near by - I didn’t have the highest expectations but wow the vet was incredible!! I was pleasantly surprised and very impressed. She was extremely caring, thorough, kind, and I could tell she genuinely cared for and showed real affection for my little guy. I Highly recommend her, I wish I remembered her name! His rx box says prescribed by Dr. Hailey Caldwell so maybe that’s her! Either way this place left a great impression. I was most impressed by their ability to re-do his leg splint he was wearing for a bad ankle sprain! He was seen by an orthopedic vet the day before, and the splint the orthopedic made for his leg was already falling down, so I asked them here to re apply his splint and it’s the best one he’s had so far. Very impressed! 5 stars :) My dog is sweet old man, lots going on for him and I always feel bad for the vet having to address so many things and I can usually sense frustration or annoyance in previous encounters with other vets, but this vet was so kind and patient and smart. I wish all vets were like her.! Thank you! Picture of him resting comfortably pain free after his visit :)
- BKBrian KordzinskiJan 1, 20265.0Dr. Caldwell couldn't have been any nicer. She took the time to explain things to me in detail. She only offered services that she felt were necessary. In the end, my bill was not bad at all and I had piece of mind regarding my dogs health.
- AMAngelique MatuzasOct 20, 20255.0The techs and doctor were all wonderful for Zoey's final visit. They were kind and compassionate and gave me all the time I needed to spend with Zoey both before and after. Thank you all so very much for your kindness to Zoey and to mw
- CMCindy MuellerOct 13, 20255.0The staff here is great. I bring my fosters here for the rescue I volunteer with. Once, I brought in a foster for their scheduled spay, to learn that something glitched somewhere, and my girl was not on the schedule. But they were very apologetic and made the time to take care of my girl that morning, anyways. They have taken great care of my fosters, and even though I'm a vet tech, they always make sure I don't have any questions before I leave.
- EAElizabeth AbramAug 29, 20255.0We have been with this office with several pets for many years. Recently, lost our younger pup Lucy (6), who was very sick. The whole entire team was great with us. All showed empathy and caring for not only Lucy, but us as owners. The most respectful group of people, who made the most difficult day of our life, bearable. Dr. Kayson sat on the floor and allowed me to hold my Lucy as we had to say goodbye. Thank you, Dr Kayson, for helping us make the difficult decisions the past few weeks. We will be back someday. I would not go anywhere else. Lawrence and Elizabeth Abram.
Frequently Asked Questions About VCA West Suburban Veterinary Hospital
What types of animals does VCA West Suburban Veterinary Hospital treat?
They treat cats, dogs, avians, exotics, fish, pocket pets, rabbits, and reptiles.
What are the operating hours of VCA West Suburban Veterinary Hospital?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 2:00 PM, and closed on Sundays.
Which payment methods are accepted at VCA West Suburban Veterinary Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does VCA West Suburban Veterinary Hospital offer any special promotions for new clients?
Yes, new clients can get a free first exam with a coupon available on their website.
What types of veterinary services are provided at VCA West Suburban Veterinary Hospital?
Services include advanced dental care, allergy and skin care, cardiology, chemotherapy, digital radiology, surgery, lab and pharmacy, oncology, orthopedic surgery, ultrasound, vaccinations, and more.
What is the full address and contact number for VCA West Suburban Veterinary Hospital?
The hospital is located at 518 N Warwick Ave, Westmont, IL 60559. The local phone number is +1 630-968-4212.
Are there any veterinary clinics near VCA West Suburban Veterinary Hospital?
Yes, West Suburban Veterinary Associates is a nearby veterinary clinic that may provide alternative or complementary services.
What nearby pet-related stores can I visit when coming to VCA West Suburban Veterinary Hospital?
Pet Supplies Plus Westmont, a pet and aquatic pet store, is nearby and could be convenient for pet supplies before or after your visit.
Are there any dining options close to VCA West Suburban Veterinary Hospital for a meal after your appointment?
Yes, Las Palmas Restaurant (Tex-Mex/Mexican) and Baskin-Robbins ice cream shop are nearby for dining or treats.
Is public transportation or parking information available to help me visit VCA West Suburban Veterinary Hospital?
While specific transit info isn’t listed, nearby landmarks like Peoples Bank and Walgreens can help orient you; the hospital’s address at 518 N Warwick Ave, Westmont is easily accessible by car with local parking.