Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 919 NIL-3 in Waterloo, IL 62298
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
169 reviews
5 stars
138
4 stars
7
3 stars2
2 stars
3
1 star
19
- SOSusan G Orelt3 days ago5.0This store in Waterloo & the (Russell) Verizon representatives are just incredible! They all have gone OVER & ABOVE to help me with my identity theft. In addition, they are extremely knowledgeable with both Apple & Android products. If you need any help with your phone, tablet, watch etc., this store and their kind & generous representatives are the ones to see. HIGHLY recommend! 5 stars to Bri, Desirae & the young lady whose name I don’t know. You ladies are truly top notch!!!!
- DKdrew kirchoffNov 16, 20255.0Brie at the Waterloo office was fantastic. Worked through an issue for me on a new phone, got in and out quick. Extremely professional and courteous. We have been 20 + years. Thank you.
- CMCarla MercerSep 22, 20255.0We had a great experience at Verizon because of our sales person. Desirae is very good at what she does. She was handling the entire store herself and doing a great job of multitasking. She was efficient, patient and very knowledgeable. We switched from AT & T , she did not miss a beat between answering questions about plans and the ins and outs of transferring from one carrier to the other. I would give her a 10 star rating if it was available.
- BMBrian MessinaSep 14, 20255.0Super nice, very professional staff and made everything right after a minor hiccup in ordering. Desi is AWESOME! Store is also nice, clean, and neat. Highly recommend!
- DADonna AldridgeSep 3, 20255.0The girls were very helpful.
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Waterloo, IL?
The Verizon store is located at 919 N Illinois Rte 3, Market Street Plaza, Waterloo, IL 62298.
What are the store hours for Verizon in Waterloo?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What brands does Russell Cellular in Waterloo offer?
Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG products.
Does the Waterloo Verizon store offer in-store pickup?
Yes, the store offers in-store pickup services for your convenience.
What payment methods are accepted at the Waterloo Verizon store?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can customers use the My Verizon app to schedule services with Russell Cellular?
Yes, customers can use the My Verizon app to schedule services and manage their account.
What types of services are available at the Waterloo Verizon store?
Services include wireless service, mobile service, home phone service, and home internet.
Are there any wheelchair accessible entrances at the Waterloo Verizon store?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
What nearby dining options can I visit before or after shopping at Russell Cellular?
Nearby dining options include Applebee's, Applebee's Grill + Bar, Pizza Hut, Little Caesars Pizza, KFC, Philly Pretzel Factory, and Taco Bell.
Which nearby health and medical services are close to the Waterloo Verizon store?
Nearby health services include ApexNetwork Physical Therapy, Waterloo Urgent Care and Walk-In Clinic, Miracle-Ear Hearing Aid Center, and Hearing Health Care.
What retail and convenience stores are near Russell Cellular in Waterloo?
Nearby retail options include Sav-On Liquor and Wine Waterloo, Walmart Pharmacy, Payless ShoeSource, RadioShack, and Maurices.