Brand Certified
Verizon
4.8(668 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
1873 Washington Rd., Washington, IL
61571, United States
Certified by Verizon • Feb 22, 2026
(309) 444-3575
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/il/washington/1873-washington-rd.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC Washington, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1873 Washington Rd..
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
668 reviews
5 stars
632
4 stars10
3 stars2
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and friendliness of staff, particularly highlighting employees like Ryan and Megan for their exceptional service.
Efficiency
Many reviews noted quick and efficient service, with staff members helping customers with phone setups and issues in a timely manner.
Knowledgeability
Staff members were frequently described as knowledgeable, providing clear explanations and assistance with various phone and billing inquiries.
Mixed Experiences
While most feedback was positive, some customers reported issues with upselling and billing discrepancies, indicating a need for improved transparency in transactions.
- EEEsther EndressFeb 9, 20265.0This location is always super helpful with any issues or questions have concerning my phone and/or billing.
- JDJimella DetweilerFeb 6, 20265.0Lindsey was amazing with customer service. She was helpful and went above and beyond in making sure I had everything I needed.
- FWFran WilsonJan 29, 20265.0Alex is very helpful! Thank you
- ESEmily & Cory SchirerJan 27, 20265.0Lindsey and Emmanuel made the upgrade and trade in process quick and easy! Highly recommend this location.
- KWKai WeberJan 20, 20265.0We had the best experience exchanging our old iPhone with Ryan! He was extremely helpful and set our phone up completely. Best customer service with a phone store i’ve ever had!
Frequently Asked Questions About Verizon
What products and services does Verizon at 1873 Washington Rd. offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, mobile accessories, and services including prepaid plans, bill payments, device activation, and Total Mobile Protection.
What are the store hours for Verizon at 1873 Washington Rd.?
Verizon is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location provide in-store and curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup options.
Where is Verizon located in Washington, Illinois?
Verizon is located at 1873 Washington Rd., Ste B, Washington, IL 61571, USA.
Can I schedule an appointment or manage my Verizon services on an app?
Yes, you can schedule appointments and manage your services via the My Verizon app available in the Apple App Store.
What brands of mobile devices can I find at Verizon in Washington?
This Verizon store carries devices from brands such as Apple, Samsung, Motorola, LG, HTC, and Google.
Does Verizon offer 5G network coverage at this location?
Yes, Verizon offers 5G network coverage for customers at this location.
What nearby places can I visit before or after shopping at Verizon in Washington?
Nearby places include The Blacksmith restaurant for a meal, Ipava State Bank for financial services, and Uptown Wash for auto detailing and car wash services.
Are there any hotels close to Verizon for visitors traveling to Washington?
Yes, there are nearby hotels including Super 8 by Wyndham Washington/Peoria Area and Super 8 Motel for convenient accommodation.
What automotive services are available near Verizon at 1873 Washington Rd.?
Nearby automotive services include Uftring Chevy Saab car dealership, Automotion Auto Detailing, and Take 5 Oil Change station.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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