Business Details
2745 Hartigan Road, Volo, IL
60020, United States
Certified by Verizon • Feb 22, 2026
(847) 587-1201
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Volo, IL. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
456 reviews
5 stars
420
4 stars5
3 stars
9
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at this Verizon location received mixed reviews; while some customers praised the exceptional service and helpfulness of representatives like Mirza and Amanda, others reported poor experiences with unprofessional behavior and lack of assistance.
Knowledgeable Staff
Many customers highlighted the staff's knowledge and ability to explain options clearly, contributing to a positive experience during phone purchases and service changes.
Sales Pressure
Several reviews mentioned aggressive sales tactics, with some customers feeling pressured to purchase unnecessary accessories or services, leading to dissatisfaction.
Wait Times
Customers frequently noted long wait times, particularly during busy periods, which detracted from their overall experience.
Billing Issues
There were complaints regarding billing discrepancies and unexpected charges, leading to frustration among customers who felt misled about pricing.
- SBSteven BorchardFeb 9, 20265.0Fantastic service, dear Verizon give these people a raise!!
- AAAmora AddamsJan 23, 20265.0Came in today to switch services and Amanda was absolutely awesome. Very knowledgeable about the service and the devices. She answered all of our questions and made the swap hassle free. We drove out to our way go to this location specifically because of the reviews and it holds up. She also had a lot of integrity and made us feel like we could trust her as a representative of Verizon which is rare when it comes to any sales. Def recommend this location.
- CWCecilia WenceJan 19, 20261.0Extremely poor customer service at this Verizon location. I went in to port two phone numbers and the representative was eating and watching something on her tablet instead of assisting me. She refused to help and repeatedly told me to give a number to my son because he is the account holder, even after I explained he was not present. No effort was made to assist or provide any solution. This level of unprofessionalism is unacceptable.
- KEKimberly EchtleDec 17, 20255.0Amanda is actually the best Verizon customer service rep we have ever had. Top notch customer service. She deserves a raise.
- SVSherrie VincentDec 1, 20255.0Very professional, got us what we needed fast. Live this place
Frequently Asked Questions About Verizon
What types of products does Verizon in Volo, IL offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for the Verizon location on 2745 Hartigan Road?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment options are accepted at Verizon in Volo?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Volo offer in-store pickup for online orders?
Yes, in-store pickup is available for your convenience.
What brands can I find at Verizon's Volo store?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands including Casemate, Otterbox, and Tech21.
Can I get my old electronic devices recycled at Verizon in Volo?
Yes, the store offers electronics recycling services.
Which languages are supported at Verizon's Volo location?
The store supports English and Spanish to assist a wider range of customers.
Is there free Wi-Fi available at Verizon in Volo?
Yes, free Wi-Fi is available at the store for customer use.
What are some nearby places to visit before or after shopping at Verizon in Volo?
Nearby places include Jimmy John's sandwich shop, Starbucks coffee shop, and Foxxy Nail Spa for beauty services.
Are there other mobile phone stores near Verizon in Volo?
Yes, there are nearby mobile phone stores like GoWireless Verizon Premium Retailer, TCC Wireless, and T-Mobile located close to Verizon.
Where can I find grocery or home improvement stores near Verizon in Volo?
Near Verizon, you can visit ALDI USA for groceries and The Home Depot for home improvement needs.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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