Brand Certified
Best Buy
4.1(1994 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
701 N Milwaukee Ave, Vernon Hills, IL
60061, United States
Certified by Best Buy • Feb 22, 2026
(847) 549-9616
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/il/vernon-hills/701-n-milwaukee-ave-318.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.1
1,994 reviews
5 stars
1,112
4 stars
436
3 stars
185
2 stars
79
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including long wait times for assistance and unhelpful staff.
Product Availability
Several reviews mentioned issues with product availability, including items being out of stock or not ready for sale despite being on display.
Staff Knowledge
Customers expressed frustration with staff knowledge, citing instances where employees were unable to assist with product inquiries or lacked basic information.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific employees who provided helpful and friendly service.
- FMFahad M3 days ago5.0Good location. Helpful staff. Able to find most of the things that a person needs.
- JCJaime C.3 days ago4.0They have everything
- CVCristina VazquezFeb 19, 20265.0Ben wa amazing and help.me with what I needed to setting up my monitors.
- JRJonathan RamosJan 29, 20261.0Ordered online from this store. Item did Not say back order , and it also said it was in stock. On delivery day of this item, I later find out that this item was actually back ordered and then my delivery was canceled. I cannot believe that they would tell me this on the day of my delivery. I will never buy from Best Buy any Best Buy ever again after this and I recommend you don’t either. Also to whoever told me to message BestBuys social media account, it says a lot about the leadership at this store. If they dont want to make the effort to make a good impact based on a situation like this, it definitely serves as a sign to ANYONE to avoid purchasing here.
- JKJoe KnesleyJan 21, 20261.0Absolute worst customer service. I went into the store today to buy an Apple Watch and a new Apple iPhone. Stood in the Apple section for 15 minutes waiting for someone, anyone, to assist me. After I accidentally set off a phone alarm, sound blaring, not a single employee came over, actually the employees that could hear the alarm didn't even turn around, heck the security guard himself was just standing there on his cell phone. I eventually went and asked if anyone worked in that area and the kid said he would send someone over to help me. No one came. I left, and I won't be back.
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy in Vernon Hills?
You can shop for TVs, computers, appliances, and more at Best Buy in Vernon Hills.
What are the store hours for Best Buy in Vernon Hills?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy in Vernon Hills offer curbside pickup?
Yes, Best Buy offers curbside pickup services.
Can I get Geek Squad support at the Best Buy Vernon Hills location?
Yes, Geek Squad support is available at this Best Buy location for expert advice and service repair.
Is the Best Buy Vernon Hills store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
What nearby dining options are available around Best Buy Vernon Hills?
Nearby dining options include Nirvana Wine & Grillerie, Madras Kafe, Five Guys, MOD Pizza, Original Bagel, and Old Country Buffet.
Are there any nearby stores for additional shopping experiences near Best Buy Vernon Hills?
Yes, nearby stores include Pacific Kitchen and Home, Old Navy, The RoomPlace, Pier 1 Imports, Books-A-Million, TJ Maxx, and Torrid.
What nearby services can I find around Best Buy in Vernon Hills?
Nearby services include Geek Squad for IT and repair, Western Union for money transfers, Sport Clips Haircuts, Miracle-Ear Hearing Aid Center, Elements Massage, and TFI Physical Therapy & Sports Performance.
Where can I find entertainment or leisure activities near Best Buy Vernon Hills?
Sky Zone Trampoline Park offers indoor amusement and active life entertainment near Best Buy.
How can I contact the Best Buy store in Vernon Hills?
You can contact Best Buy Vernon Hills by phone at +1 847-549-9616 or visit their website.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website