Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.8
507 reviews
5 stars
455
4 stars
27
3 stars6
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their professionalism, knowledge, and helpfulness, with specific mentions of employees like Justin, Reece, and Charles.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers noting fast resolutions to their issues and minimal wait times.
Positive Atmosphere
The store was described as welcoming and pleasant, contributing to a positive customer experience.
Product Knowledge
Staff demonstrated a strong understanding of products and services, effectively addressing customer questions and concerns.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to customer service and specific interactions.
- BBB6 days ago5.0Blaze was very helpful and had excellent customer service
- KYkimberlee yorkJan 2, 20265.0Was very impressed with Blaze . Took the time to Explain everything to me and was very helpful
- BBBonitaDec 28, 20255.0Very willing to help, had to return to work so they downloaded what they could on phone to save me time.
- LBLiz B BlueDec 27, 20255.0Numerous times I’ve worked with Blaze at this location. He’s always very helpful and knowledgeable!
- EPElize PDec 22, 20255.0Blaze gave us really great customer service. He was professional, knowledgeable and demonstrated stellar customer service.
Frequently Asked Questions About Verizon
What services does Verizon at 110 E University Ave in Urbana offer?
Verizon at 110 E University Ave offers the latest smartphones, tablets, wireless accessories, and full service device repairs for smartphones and tablets.
Which brands can I find at this Verizon store?
This Verizon store carries brands including Otterbox, weboost, lifeproof, UAG, Samsung, Apple, Motorola, Google, Case Mate, and Mophie.
What are the store hours for Verizon at 110 E University Ave in Urbana?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon store in Urbana offer in-store pickup?
Yes, they offer in-store pickup services.
What payment options are accepted at the Verizon store on University Ave?
They accept Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact the Verizon store at 110 E University Ave?
You can call them at +1 217-365-9300 or email info@teamwireless.com.
What languages are spoken at this Verizon location?
English and Spanish are spoken at this Verizon store.
Are there any nearby places to eat after visiting Verizon at 110 E University Ave?
Yes, nearby places to eat include I Heart Mac & Cheese, Po' Boys Restaurant, Rainbow Garden, Pancheros Mexican Grill, Wendy's, Jimmy John's, Arby's, and Shawarma Joint.
What nearby recreational options are available around Verizon at 110 E University Ave?
Nearby recreational spots include Lacey's Place, which offers a bar and arcade, and Gopher Games, a video game and toy store.
Are there nearby personal care services close to Verizon at 110 E University Ave?
Yes, nearby personal care services include Studio Salon & Spa, Magic Nails, Let’s Relax Spa, Great Clips, and Mirrored By Mayce.