Business Details
110 E University Ave, Urbana, IL
61801, United States
Certified by Verizon • Feb 22, 2026
(217) 365-9300
Certified by Verizon • Feb 22, 2026
http://www.teamwireless.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
517 reviews
5 stars
463
4 stars
27
3 stars6
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Blaze, Reece, and Justin.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers noting fast resolutions to their issues and smooth transactions.
Professionalism
The staff was frequently described as professional and courteous, creating a welcoming atmosphere for customers.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to customer service, particularly regarding issues with trade-ins and interactions with certain employees.
- TSTyler SandersFeb 13, 20265.0Pat is a cool dude
- JMjan millerJan 30, 20265.0The team was great! Friendly, and very knowledgeable. Highly recommend them!
- PKPJ KaleJan 26, 20265.0Reece was very helpful and knowledgeable.
- EEEmre EraslanJan 13, 20265.0Reece is great! He went above and beyond with our request.
- BBBJan 6, 20265.0Blaze was very helpful and had excellent customer service
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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