Best Buy

4.2
2267 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
7330 191st St, Tinley Park, IL
60487, United States

Hours

Reviews

4.2
2,267 reviews
5 stars
1,347
4 stars
498
3 stars
181
2 stars
59
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were reported as rude or unprofessional.

Product Availability

Customers noted inconsistent stock levels, particularly for popular electronics and accessories, leading to frustration.

Geek Squad Issues

Several reviews highlighted problems with Geek Squad services, including miscommunication and unsatisfactory repairs.

Store Environment

The store was generally described as clean and organized, but some customers reported clutter and slow service during busy times.

Delivery Problems

Numerous complaints about delivery services, including damaged items and poor handling by delivery personnel.
  • LD
    Lacheryl Davis
    3 days ago
    5.0
    I love it they are so nice 😍 🤧 💕
  • EF
    Ezekiel Fonseca
    Dec 31, 2025
    5.0
    I was helped by Amour at this Best Buy location, and the experience was great. I had a return that the Homewood location wouldn’t process, but Amour handled it quickly and professionally. He was knowledgeable, patient, and made the whole process easy without making me feel like an inconvenience. If returning something was this smooth, I can only imagine how great the experience would be when making a purchase. Highly recommend this location and especially Amour.
  • DS
    D S
    Dec 24, 2025
    1.0
    Consistently RUDE employee experiences. If they are not interrogating you upon entering the store, they are throwing your purchase into your car at curbside pickup like they did today. I don’t understand how this is okay!
  • KK
    Kemo Kemo
    Dec 24, 2025
    5.0
    Nice group of ppl got a ps5 and omg very helpful while I was waiting on my product to other employees came to try to help 🙂 😀
  • PB
    Payton Bragg
    Dec 16, 2025
    5.0
    I came in today to get a replacement screen protector and David and the greeter at the door were EXTREMELY friendly and knowledgeable. I was in and out of the store within 5 minutes with no issues. Great customer service!

Frequently Asked Questions About Best Buy

What are the operating hours for Best Buy in Tinley Park?

Best Buy in Tinley Park is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Tinley Park offer curbside pickup services?

Best Buy Tinley Park offers same day pickup but does not currently offer curbside pickup.