TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jordan and Ronald going above and beyond to assist.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers noting that their issues were resolved promptly and they were able to complete transactions in a timely manner.
Professionalism
The staff demonstrated a high level of professionalism, with multiple customers commenting on their courteous and patient demeanor during interactions.
Store Experience
Overall, customers reported positive experiences in the store environment, appreciating the helpful atmosphere and the staff's willingness to assist with various needs.
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Pat Goble
Jan 3, 2026
5.0
Ron did an exceptional job assisting me and even multitasking other clients needs while attending to mine. He was very personable, and even enjoyed conversation, while maintaining professionalism.
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brad graven
Jan 3, 2026
5.0
Very knowledgeable and very quick
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Michele Kirksey
Nov 29, 2025
5.0
Ronald was a big help. He did everything he could to help me and ensure that Everything I needed was taken care of and when I lost my phone and went back, he even explained to me how I could find the app on my iPad to find my phone. Today was excellent service. As usual every time I go to the Sullivan team wireless
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todd gautier
Nov 28, 2025
5.0
Was a great experience at Team Wireless Verizon in Sullivan today with Jordan. Couldn't be happier!
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Bobby Bone
Nov 24, 2025
5.0
Kimberly was helpful & resolved my issues in a timely manner. Kimberly is a very friendly & courteous assistant.