TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jordan and Kimberly going above and beyond.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers noting that their issues were resolved promptly.
Product Knowledge
Staff demonstrated a strong understanding of products and services, effectively explaining options and assisting with setups.
Mixed Experiences
While most feedback was positive, there were a few complaints about long wait times and issues with billing, indicating some inconsistency in service.
TC
Taylor Carter
6 days ago
5.0
Amazing service! Quick and easy! Also did amazing with other customers while my phone was setting up!
RM
Reid Molzen
Feb 19, 2026
5.0
Ron did a very good job helping me set up my new phone.
SK
Strader KIm
Feb 2, 2026
5.0
My visit to the Sullivan Verizon today great. Robert was very helpful and knowledgeable. He took off my screen protector that was cracked in multiple places and replaced it with a liquid glass protector which he explained how it worked in great detail. He also explained to me how to do my lifetime warranty n the new protector. Thank you
HC
Heather C
Feb 2, 2026
5.0
Ron did a great job finding me the best deal and making sure I was set with exactly what I needed. I got the price I was looking for, a nice new phone and a better plan! Best experience I’ve had at a Verizon location. Hands down.
NG
Noah Goad
Jan 20, 2026
1.0
Endless run around no one seems to know anything at this location “give it one more month” they say and then get a bill $100 dollars higher than you were told