Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,166 reviews
5 stars
1,107
4 stars
529
3 stars
267
2 stars
91
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or unhelpful.
Product Availability
Customers frequently noted issues with stock availability, often finding items listed as in stock online were not available in-store.
Store Experience
The store layout and cleanliness received mixed feedback, with some customers appreciating the organization while others described it as messy and poorly stocked.
Geek Squad Issues
Several customers reported negative experiences with Geek Squad, citing delays and poor communication regarding repairs and installations.
Online vs In-Store
Many customers expressed a preference for online shopping due to better stock availability and quicker service compared to in-store experiences.
- JFJody FisherNov 12, 20255.0Ordered online and picked up at the curb. They even loaded the chest freezer for me. Perfect service. 👍🏻
- SHSakeah HerrodNov 12, 20254.0They didn't hand what I was looking for but the employees really tried and were really nice.
- DSDavid SmalleyNov 11, 20254.0It's a good store with any electronics you need. But security is a hassle and a bit over priced.
- MCMonica ChynOct 25, 20255.0Joshua Stevens helped my husband unlock his iPhone on October 3. Joshua moved between stations with ease during the factory reset process. He provided topnotch, efficient service. I highly recommend Josh.
- DKDavid KlecklerOct 21, 20252.0Spent about 15 minutes in the apple section. Never got any help. Went over to the TV section to ask for help to buy an apple watch. Both kids who were on their phone said they would send someone over. Waited another 10-15 minutes to receive no help. Had to leave and will likely order online. We wonder why in store purchases are down.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy at 3193 S Veterans Pkwy, Springfield?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup services?
Yes, Best Buy offers curbside pickup services for customer convenience.
What types of products can I find at Best Buy in Springfield?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy.
Is there wheelchair accessibility at Best Buy's Springfield location?
Yes, Best Buy has a wheelchair accessible entrance for customers.
Does Best Buy provide repair services and support?
Yes, Geek Squad support and in-store service repair are available at Best Buy to assist you.
Which nearby mobile phone stores are close to Best Buy in Springfield?
Nearby mobile phone stores include Verizon Wireless, T-Mobile, AT&T Store, and Geek Squad, which also offers electronics and mobile phone services.
What pet-related services are available near Best Buy?
PetSmart and Animal Hospital of Springfield are nearby, offering pet supplies, grooming, and veterinary services respectively.
Are there any popular retail stores for shoes near Best Buy?
Yes, nearby shoe stores include Designer Shoe Warehouse (DSW) and Vans, perfect for shopping fashionable footwear.
Can customers combine their Best Buy visit with wellness shopping nearby?
Yes, The Vitamin Shoppe is a nearby store where customers can shop vitamins and supplements along with their electronics purchases.
How can I contact Best Buy at the Springfield location?
You can reach Best Buy at +1 217-698-8551 or visit their website for more information.