Verizon

Reviews

• JR

  Jane Raday

  Dec 9, 2025
  5.0
  Highly recommend this Verizon store in Spring Grove for your wireless phone service. Looking to upgrade your phone? Give them your business to purchase a new phone. We have been with Verizon for twenty eight years. Just bought a new IPhone 16. Sadly I dropped my phone and the lens cracked. Thankfully I purchased the insurance and was able to replace my brand new phone for only $99. Andrew( Andy) , the store manager helped me today to set up my new iPhone 16. Andy was patient, knowledgeable and very personable through the whole process. I am back in business with my new phone. In addition, my husband and I are considering dropping our current cable internet service and trying Verizon Internet and then using a streaming service for TV. Can never go wrong with Verizon Wireless in Spring Grove and their outstanding staff to meet your cell phone and internet services.
• AA

  Aaron

  Dec 9, 2025
  5.0
  We felt heard, helped, and taken care of by Tanya. She demonstrated so much patience, empathy, and understanding for our situation. We highly recommend her and will surely be returning for continued business with Verizon in Spring Grove (IL) because of her professionalism, knowledge, and customer service. Thank you, Tanya!! 🙏🏻
• BT

  Barry Thomson

  Nov 28, 2025
  5.0
  Excellent experience.Andy Collins at the Spring Grove store could not of been more professional or courteous in the way he helped me with the transaction,
• KD

  Kamil Dziekonski

  Nov 23, 2025
  5.0
  Tanya is the woman to talk to at the spring grove location! She is very friendly and always enjoy to come visit her when I have a problem! I would highly recommend her when she is working!!
• PW

  Patricia Wolter

  Oct 24, 2025
  5.0
  Mr. Andrew Collins was very knowledgeable & service on my phone Excellent! Highly recommend people to come & ask for Andy!Thank You!