Geek Squad

2.9
19 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
424 Randall Rd, South Elgin, IL
60177, United States

Hours

Reviews

2.9
19 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
0
1 star
9
  • JF
    Joseph F
    Oct 13, 2025
    1.0
    Went in for a hard drive swap 6 days ago. Each day they said it would be ready the same day or next. It is now currently 6 days. People sometimes need their computers in order to work. They lie, have no communication, and are inept for simple projects. Never again. I would suggest going somewhere else. Who knows when I'll actually get it back in working order.
  • SS
    Sharon
    Sep 1, 2025
    5.0
    Well worth the membership fee to have Geek Squad. Always pleasant service. Patient with my lack of tech knowledge.
  • AH
    Alex Holmstrom
    Nov 29, 2021
    1.0
    Do not go to this location nobody has any idea what they are doing.
  • NV
    Norma Villagomez
    Sep 1, 2021
    1.0
    I chose geek squad thinking they were the best. But my experience with them has been frustrating. My laptop has been with them for over a month with no clear answer as to where my laptop is. We keep getting transferred from store to wherever it is they fix them saying our laptop has be shipped from one place to the other. I truly believe they have lost my laptop and won't give me a clear answer. I regret not going with the other company I got a quote from first.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy South Elgin provide?

Geek Squad at Best Buy South Elgin offers tech repair, setup, and support services for electronics and computers. You can schedule service in store or online.

Where is Geek Squad located in South Elgin, IL?

Geek Squad is located at 424 Randall Rd, South Elgin, IL 60177.