My mom had trouble with her phone. She had trouble with getting an appointment, mistakes were made over the phone. But Naramsin got it done in 10 minutes. He was kind and explained things to my 96 yr old mom that depends on her phone for contacting her grandkids and playing word games. Thank you
BR
Bonnie Ross
Mar 31, 2022
1.0
When I called to make an appointment the girl was very nice & accomodating. When I got to the store, the young man behind the counter was condescending & rude.
He looked me up & down, looked at my computer & looked back at me and said, "It is old".
This is not the way to get repeat customers & not the way to treat customers.
XX
X X
May 16, 2018
1.0
Geek Squad department is absolute trash. Don’t waste your money on the warranty or your time with any of the customer service employees. They’re all incompetent. I’ve been having the same issue resurface with my device that I’ve spent thousands of dollars on in addition to hundreds on coverage and I keep coming back with the same issue after repeatedly being lied to that it’s been fixed. Ridiculous. Extremely disappointed with the quality of service.
Ps Tracey Lee should be fired. Doesn’t have the right attitude to be in customer service.
What services does Geek Squad at Best Buy in Skokie offer?
Geek Squad at Best Buy in Skokie provides tech repair, setup, and support services for electronics and computers, including cell phone and appliance repairs.
Where is Geek Squad in Skokie located?
Geek Squad is located at 5425 Touhy Ave, Skokie, IL 60077 in the Village Crossing shopping center.
What are the hours of operation for Geek Squad at Best Buy in Skokie?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Skokie?
You can schedule a service appointment with Geek Squad either online through their website or in-store at Best Buy located at 5425 Touhy Ave.
What phone number can I use to contact Geek Squad in Skokie?
You can reach Geek Squad in Skokie by calling +1 847-933-9170.
Does Geek Squad in Skokie have any special promotions?
Yes, Geek Squad offers Black Friday Deals, which you can learn more about on their website.
What nearby places can I visit when I go to Geek Squad in Skokie?
Nearby you can visit the Village Crossing Shopping Center, AMC Village Crossing cinema, and a variety of stores like Rally House and Ulta Beauty for a full shopping and entertainment experience.
Is there a coffee shop near Geek Squad in Skokie where I can relax?
Yes, the C3 Coffee Bar is nearby where you can enjoy coffee and smoothies before or after your visit.
Are there dining options close to Geek Squad in Skokie?
Yes, you can dine at nearby restaurants such as Mr. Falafel, Tilted Kilt, and Village Roadhouse located near Village Crossing.
Can I find pet-related services near Geek Squad in Skokie?
Yes, nearby pet services include PetSmart for pet supplies and Banfield Pet Hospital for veterinary care.