VCA Schaumburg Animal Hospital

Reviews

• AM

  Ana Menendez

  1 day ago
  4.0
  This company merged with Wise Road vet and since then it’s been really hard to make appts especially last minute. I was a previous Wise Road customer and loved them since they were so small. Now it’s extremely frustrating getting seen. Their prices have also gone up significantly since their transition. The only reason I kept this vet is because I LOVE Dr Rick DeCraene so much. He is extremely knowledgeable, intelligent and compassionate when it comes to my pets care. One of my cats has urinary blockages and I feel like the doctor really tries to help us as much as possible. If I call him to speak to him on the phone he does take the time to explain everything. I’m extremely grateful for him and all his support with our difficult situation. I will follow this doctor anywhere. He is the biggest asset to that company and I truly believe he cares so much for pets.
• FF

  Faymarie Fiorenzo

  3 days ago
  1.0
  I had a very disappointing experience with VCA Schaumburg Animal Hospital during a medication emergency with my dachshund. I accidentally gave my dog one of my medications and immediately called the clinic. They told me to bring him in right away, so I rushed him there. My dog had ingested the pill less than an hour earlier and only needed a simple injection to induce vomiting. I have been a loyal VCA CareClub member for four years and recently upgraded my dog’s plan to include dental coverage, paying $119 per month. Despite that loyalty and being told to come in, when I arrived they refused to treat him and instead handed me a list of other veterinary clinics. In an emergency situation where every minute matters, this was incredibly stressful and disappointing. I then rushed my dog to Thrive Pet Healthcare, where they immediately took him to the back and gave him the shot to make him vomit the pill. Thankfully he threw it up and is okay, but I had to pay $262 out of pocket for something VCA could have easily done. After four years of paying into CareClub, I expected far better support in an emergency. Turning away a loyal member during a simple and time-sensitive situation felt like a complete disservice. I hope VCA corporate reviews this situation and makes it right.
• SM

  Sandee Munoz

  Feb 7, 2026
  5.0
  I want to personally thank Dr. Nico, Dr. Duran and everyone at VCA for their genuine care towards fur babies. But I was to especially thank Dr. Nico from the bottom of my heart for caring for my baby boy Gizmo since he was a pup until his 14th bday. Unfortunately, my husband and I had to make the hardest decision and letting Gizmo take eternal rest. Dr. Nico was so caring towards our little boy, our wishes and stayed with us until my little boy crossed into eternal rest. Dr. Nico has ALWAYS been professional but also showed his natural human side and never saw Gizmo as "another number" but genuinely cares. For that we are eternally grateful to him. Thank you Dr. Nico and VCA for always being there in our time of need!!! Definitely highly recommend them for all of your fur baby needs.
• SH

  Sarah Harder

  Jan 20, 2026
  5.0
  Started taking my dog here in 2022 and it was the best decision I have ever made. My dog at the time was dealing with horrible complications from a neutering. The original veterinary clinic that did his neutering procedure, was not helpful and claimed they needed to work on him for free after the procedure because of the complications but would not let me see him, which made me uncomfortable. It was all very odd. I brought him to a vet hospital and they said they couldn’t do anything for him and it was the worst complications they had seen in 25 years but sent me home with nothing. Finally, the third place I brought him to was VCA Schaumburg. As soon as I a doctor and assistant came in the room, they laid on the ground with my dog and would comfort him while talking with me. They suggested holistic medicine along with more pain management along with laser therapy. Although expensive, this was not going to be as expensive as surgery. Every time he came in for therapy he was treated well by the receptionists, vets and vet assistants and made a full recovery. My dog has since had a lot of vet anxiety and they recommend a small dose of anxiety medication and he is doing great. I autopay and it gets sent to my house every month and I never have to worry. It’s been 4 years since his horrible complications and I truly believe VCA saved my dog and kept me calm in the process. Would recommend to anyone!!!
• SW

  Sharon Woj

  Jan 3, 2026
  5.0
  I took my doxie mix Joe to get checked he hurt his paw and leg I thought playing with our carin terrier. Turned out he sprained his shoulders! We went home with an antimflamatory for Joe to take for 2 weeks. Dr Nick and his assistant were kind caring and did not pressure for all kinds of test. The gentleman and lady at the reception desk couldn't have been kinder. I will be returning and highly recommend this VCA Animal Hospital