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Customers consistently praised the exceptional customer service, highlighting staff members like Mike and Marco for their friendliness, knowledge, and willingness to help.
Efficiency
Many reviews noted the fast and efficient service, with quick repairs and minimal wait times being a common theme.
Repair Quality
Overall, customers expressed satisfaction with the quality of repairs, often leaving with their devices functioning like new or receiving replacements when necessary.
Knowledgeable Staff
The staff was frequently described as knowledgeable, providing helpful advice and thorough explanations regarding repairs and maintenance.
MB
Mike Burden
2 days ago
5.0
Great customer service
JR
josh reighard
6 days ago
5.0
As a Dyson fanatic, I love having a repair center in Chicagoland area. The Schaumburg location is hands down the best. (Bolingbrook in my experience not as professional) Always very helpful and honest with options. Mike always takes care of us!!
SD
Sam D
Jan 5, 2026
5.0
Outstanding customer service! The staff was welcoming, professional, and extremely knowledgeable. They diagnosed the issue right away and had my Dyson working perfectly in no time. This is how customer service should be—highly recommended!
JC
john cappi
Dec 26, 2025
5.0
Fast and efficient. Glad we bought a Dyson!
SS
Steve S
Dec 4, 2025
5.0
Mike at the Dyson Repair Center was absolutely fantastic!
I walked in with a frustrating issue and he diagnosed and fixed it on the spot with a perfect solution. He was friendly, knowledgeable, and genuinely cared about getting it right. The whole experience was quick, hassle-free, and way better than I expected.
Thanks to Mike, this is now my go-to place not just for repairs, but for any future Dyson purchases too. Highly recommend asking for Mike — he’s the best!
Frequently Asked Questions About Dyson Service Center Schaumburg
Where is the Dyson Service Center Schaumburg located?
It is located at 1025 East Golf Road, Schaumburg, IL 60173, US.
What are the operating hours of Dyson Service Center Schaumburg?
The service center is open Tuesday to Saturday from 10:00 AM to 6:30 PM and closed on Mondays and Sundays.
Do I need an appointment to visit Dyson Service Center Schaumburg?
No appointment is necessary to visit the Dyson Service Center Schaumburg.
What products are available at Dyson Service Center Schaumburg?
They offer cordless and upright vacuum cleaners, air purifiers, humidifiers, hair dryers, hair stylers, lighting, and hair straighteners.
What repair services does Dyson Service Center Schaumburg provide?
They provide repair services for vacuum cleaners, air purifiers, humidifiers, hair dryers, and hair stylers.
What payment options are accepted at the Dyson Service Center Schaumburg?
They accept American Express, Android Pay, Apple Pay, Discover, Mastercard, and Visa.
Is the Dyson Service Center Schaumburg wheelchair accessible?
Yes, it has a wheelchair accessible entrance and parking.
Which nearby stores can I visit alongside Dyson Service Center Schaumburg?
Nearby stores include Hobby Lobby for arts and crafts, Value City Furniture for furniture, and Bed Bath & Beyond for home decor and department store items.
Are there dining options near Dyson Service Center Schaumburg?
Yes, McDonald's and Chick-fil-A are fast food restaurants nearby, which are convenient for a meal before or after your visit.
Can I rent a car near the Dyson Service Center Schaumburg?
Yes, Enterprise Rent-A-Car is nearby for car and truck rentals if you need transportation.