Business Details
About
Cell Phone Store
TCC Salem, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1445b West Whittaker.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
716 reviews
5 stars
695
4 stars
12
3 stars1
2 stars4
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Christian received overwhelmingly positive feedback for being helpful, knowledgeable, and patient with customers.
Staff Professionalism
Customers noted the staff's professionalism and friendliness, creating a welcoming atmosphere.
Technical Support
Many reviews highlighted the staff's ability to effectively resolve technical issues and provide clear explanations.
Store Experience
Customers appreciated the clean and organized store environment, enhancing their overall experience.
Repeat Visits
Several customers expressed a willingness to return due to the excellent service received, particularly from Christian.
- BEbill elwoodNov 10, 20255.0Christian was very helpful and patient. GREAT to work with!
- TBTracy BurkettNov 10, 20255.0Christian is very knowledgeable and helpful! I would recommend working with him to anyone!
- MBMorgann BurkettNov 10, 20255.0So thankful for Christian! He helped put every person on our planet for a very complicated switch/trade/new devices etc and made it seem effortless. Great customer service. Very quick. Easy to get along with. Sitting at the phone stores for hours is always a hassle but loved conversing with him!
- XGXXXfortnite godXXXNov 10, 20255.0Helped out in a jam, tremendous help and knowledge, thank you
- KBKathy ByerleyNov 3, 20255.0Great experience with Christian. BUT once I got home I discovered that I lost EVERYTHING on my calendar. Work schedules, upcoming appointments, activities, etc. This is a huge problem
Frequently Asked Questions About Verizon
What products and brands does TCC Salem offer?
TCC Salem offers smartphones, tablets, wireless devices, accessories, and services from brands including Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours for TCC Salem?
TCC Salem is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is TCC Salem located?
TCC Salem is located at 1445b West Whittaker, Salem, IL 62881, USA.
What types of services does TCC Salem provide?
They offer prepaid services, bill payments, business accounts, new lines, upgrades, device activation and financing, mobile protection, Verizon plans, and more.
Does TCC Salem support in-store and curbside pickup?
Yes, TCC Salem offers both in-store and curbside pickup services for customer convenience.
How can I schedule an appointment or service at TCC Salem?
You can schedule an appointment through their online reservation page at https://www.tccrocks.com/appointments/.
What is the main phone number for TCC Salem?
The main phone number for TCC Salem is +1 618-548-8000.
Which nearby places might be useful for customers visiting TCC Salem?
Customers may find nearby places like Dollar General for discount shopping, The EPOC Experience Salem gym for fitness, and China King Buffet for dining before or after their visit.
Are there nearby financial services near TCC Salem?
Yes, nearby financial advising services include Mid America Financial Resources and Malan Financial Group, which could be convenient for customers needing financial help.
What nearby amenities can help customers get to TCC Salem?
Nearby services like Drivers License Exam Station and the Salem Illinois Secretary of State Facility are close to TCC Salem, helping customers easily navigate and plan their visit around necessary errands.