Business Details
About
Cell Phone StoreTCC
TCC Salem, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1445b West Whittaker.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
731 reviews
5 stars
710
4 stars
12
3 stars1
2 stars4
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Christian received overwhelmingly positive feedback for his exceptional customer service, being described as helpful, patient, and knowledgeable.
Technical Support
Customers appreciated Christian's expertise in resolving technical issues and setting up devices, often highlighting his thoroughness and attention to detail.
Professionalism
Many reviews noted Christian's professionalism and ability to multitask effectively, contributing to a pleasant customer experience.
Team Collaboration
Other staff members, like Raven and Kendra, were also recognized for their helpfulness, indicating a strong team dynamic in providing customer support.
- DPDonna Patton5 days ago5.0Christian is always great. Very helpful. Thank you.
- VEvickie englebrightDec 19, 20255.0Omg! This guy is amazing!! He was so patient in getting my Verizon app set up where I could get into it where others had failed. Appreciated his time soo much!!
- CBChrissy BoozerDec 18, 20255.0Christian is very fast and well experienced at his job, always enjoy my experience when I come in with a issue. He's very good at multitasking with several things at once
- EMEddy MulvanyDec 15, 20255.0Christian was exceptional taking care of us today. We appreciate his expertise with our Verizon account and setting up our new phones. Thank you very much!!
- JFJill FeltmeyerDec 5, 20255.0Christian was absolutely wonderful to work with! When my phone was damaged, I wasn’t completely locked out, but I was having trouble getting into several of my accounts and getting everything back in order. Christian stepped in and handled the entire process with such professionalism and patience. He helped me access all of my accounts, set up my new device, and ensured everything was perfectly synced with my watch and every other device connected to my phone. He explained each step in a way that was clear and easy to follow, never rushed me, and made sure I felt comfortable with everything he was doing. His thoroughness, attention to detail, and willingness to go the extra mile truly stood out. By the time we were finished, everything was updated, organized, and working better than ever. I’m incredibly grateful for his help and highly recommend him to anyone who needs support with their phone or device setup. Christian truly goes above and beyond!
Frequently Asked Questions About Verizon
What products and brands does TCC Salem offer?
TCC Salem offers smartphones, tablets, wireless devices, accessories, and services from brands including Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours for TCC Salem?
TCC Salem is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is TCC Salem located?
TCC Salem is located at 1445b West Whittaker, Salem, IL 62881, USA.
What types of services does TCC Salem provide?
They offer prepaid services, bill payments, business accounts, new lines, upgrades, device activation and financing, mobile protection, Verizon plans, and more.
Does TCC Salem support in-store and curbside pickup?
Yes, TCC Salem offers both in-store and curbside pickup services for customer convenience.
How can I schedule an appointment or service at TCC Salem?
You can schedule an appointment through their online reservation page at https://www.tccrocks.com/appointments/.
What is the main phone number for TCC Salem?
The main phone number for TCC Salem is +1 618-548-8000.
Which nearby places might be useful for customers visiting TCC Salem?
Customers may find nearby places like Dollar General for discount shopping, The EPOC Experience Salem gym for fitness, and China King Buffet for dining before or after their visit.
Are there nearby financial services near TCC Salem?
Yes, nearby financial advising services include Mid America Financial Resources and Malan Financial Group, which could be convenient for customers needing financial help.
What nearby amenities can help customers get to TCC Salem?
Nearby services like Drivers License Exam Station and the Salem Illinois Secretary of State Facility are close to TCC Salem, helping customers easily navigate and plan their visit around necessary errands.