Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Rockford’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
325 reviews
5 stars
276
4 stars
6
3 stars
6
2 stars4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting individuals like Josh, Keishonda, and Xavier.
Sales Experience
Several reviews noted that the sales process was smooth and efficient, with staff providing clear explanations and assistance in selecting plans and devices.
Billing Issues
Numerous customers reported problems with billing, including unexpected charges and difficulties in resolving issues related to promotions and account management.
Store Reputation
There were mixed feelings about the store's legitimacy, with some customers expressing frustration over it being a third-party retailer rather than an official Verizon store.
- SOSara OJan 1, 20265.0Deon was very friendly, knowledgeable, and patient! I asked a lot of questions about items on our bill and he took the time to look through everything as well as explain what each charge was for. He was a really great! Thank you Deon!
- BJBen JacobsonDec 8, 20255.0Always have a great experience at this store.
- ERErek RubalcavaDec 5, 20255.0Josh is absolutely amazing. Whenever I need a new phone or want to explore a new plans he goes above and beyond to make sure I am satisfied. He is very knowledgeable and takes the time to make sure I get what's best for me and my family. I highly recommend him.
- CMCarmen MatusDec 5, 20255.0The associate that helped me was Seth. He was very professional, helpful, knowledgeable, and was able to resolve my issue.
- JRJohn RigdenNov 18, 20255.0We just switched from AT&T. Being a retired phone worker , I was very impressed . Asad was very helpful and went way out of his way , to make this a smooth transition . After some billing issues ,THAT WERE NOT ASAD’s fault. Everything got straightened out,due to ASAD’s diligence. He is a credit to your company and should be compensated for his knowledge and loyalty to the brand .
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 1899 N Perryville Rd, Rockford, IL 61107.
What brands of phones can I purchase at the Verizon store?
You can purchase phones from Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus.
What are the store hours for Verizon at 1899 N Perryville Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my orders at the Verizon store?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
Does Verizon at 1899 N Perryville Rd require appointments?
No, appointments are not required to visit the Verizon store at this location.
What type of wireless services are available at this Verizon store?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot services.
What payment methods does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Are there any nearby places where I can shop or get groceries before or after visiting Verizon?
Yes, Dollar Tree stores are nearby, offering discount and home goods shopping options.
Is there a place nearby where I can pick up packages while visiting the Verizon store?
Yes, there is an Amazon Locker nearby where you can conveniently pick up your packages.
What nearby dining options are available near the Verizon store?
You can visit Ben's Soft Pretzels or Tropical Smoothie Cafe for food and drinks near the Verizon store.