Business Details
1899 N Perryville Rd, Rockford, IL
61107, United States
Certified by Verizon • Feb 22, 2026
(815) 900-9722
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/il/rockford/1899-n-perryville-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Rockford’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Rockford connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
333 reviews
5 stars
279
4 stars
6
3 stars
7
2 stars4
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Josh, Keishonda, and Deon providing exceptional service.
Sales Experience
Several reviews highlighted the smooth and efficient process of upgrading or purchasing new phones, with staff taking the time to explain options and ensure customer satisfaction.
Billing Issues
A significant number of customers reported problems with billing, including unexpected charges and miscommunication about promotions, leading to frustration and dissatisfaction.
Store Identity
Multiple reviews indicated confusion regarding the store's status as a third-party retailer rather than an official Verizon store, which contributed to negative experiences.
- SOSara OJan 1, 20265.0Deon was very friendly, knowledgeable, and patient! I asked a lot of questions about items on our bill and he took the time to look through everything as well as explain what each charge was for. He was a really great! Thank you Deon!
- BJBen JacobsonDec 8, 20255.0Always have a great experience at this store.
- ERErek RubalcavaDec 5, 20255.0Josh is absolutely amazing. Whenever I need a new phone or want to explore a new plans he goes above and beyond to make sure I am satisfied. He is very knowledgeable and takes the time to make sure I get what's best for me and my family. I highly recommend him.
- CMCarmen MatusDec 5, 20255.0The associate that helped me was Seth. He was very professional, helpful, knowledgeable, and was able to resolve my issue.
- DBDale BeiersdorffDec 4, 20255.0Keishonda was incredible!
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 1899 N Perryville Rd, Rockford, IL 61107.
What brands of phones can I purchase at the Verizon store?
You can purchase phones from Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus.
What are the store hours for Verizon at 1899 N Perryville Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my orders at the Verizon store?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
Does Verizon at 1899 N Perryville Rd require appointments?
No, appointments are not required to visit the Verizon store at this location.
What type of wireless services are available at this Verizon store?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot services.
What payment methods does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Are there any nearby places where I can shop or get groceries before or after visiting Verizon?
Yes, Dollar Tree stores are nearby, offering discount and home goods shopping options.
Is there a place nearby where I can pick up packages while visiting the Verizon store?
Yes, there is an Amazon Locker nearby where you can conveniently pick up your packages.
What nearby dining options are available near the Verizon store?
You can visit Ben's Soft Pretzels or Tropical Smoothie Cafe for food and drinks near the Verizon store.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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