Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Rockford’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
319 reviews
5 stars
271
4 stars
5
3 stars
6
2 stars4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Keishonda, Josh, and Taylor.
Knowledgeable Staff
Customers frequently noted the staff's expertise in handling technical issues and providing clear explanations about products and services.
Positive Experiences
Numerous reviews reflected positive experiences with the purchasing process, with many customers expressing satisfaction with their new devices and plans.
Billing Issues
Several customers reported problems with billing, including unexpected charges and confusion over promotions, leading to dissatisfaction.
Store Environment
The store was described as welcoming and organized, contributing to a pleasant shopping experience for many customers.
- JRJohn Rigden6 days ago5.0We just switched from AT&T. Being a retired phone worker , I was very impressed . Asad was very helpful and went way out of his way , to make this a smooth transition . After some billing issues ,THAT WERE NOT ASAD’s fault. Everything got straightened out,due to ASAD’s diligence. He is a credit to your company and should be compensated for his knowledge and loyalty to the brand .
- GVGinger VanDeVelde-SteinNov 15, 20255.0Asad is the best salesman, he’s very personable. He also gave us some great travel ideas for a Fall trip out east. If you need something he is quick to help out. This is the best Verizon store ( non corporate) to go to. They are all very nice.
- MMMarciaNov 1, 20255.0I came in to get a new phone. I left with two new phones plus an iPad and a cheaper rate! Xavier was very helpful and patient! He answered all my questions and assured me Verizon was available for additional questions.
- ZMZZ MathematiciansOct 27, 20255.0I needed help updating my account after my wife passed, and Keishonda treated me with compassion and respect throughout the whole process. She handled the calls and paperwork and made sure I felt comfortable every step of the way. She’s someone you can trust.
- EKEzra KingOct 23, 20255.0What really stood out was how this location operates — everyone is welcoming, organized, and genuinely cares about making sure you leave happy. You can tell they value great customer service here. I worked with a Josh C, he is a perfect example of that. He was friendly, knowledgeable, and patient with all my questions. He made the whole process smooth and stress-free. I’ve been to other stores before, but none have matched the level of care and professionalism I experienced here. If you’re looking to upgrade your phone or need help with anything, this is hands down the best place to go!
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 1899 N Perryville Rd, Rockford, IL 61107.
What brands of phones can I purchase at the Verizon store?
You can purchase phones from Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus.
What are the store hours for Verizon at 1899 N Perryville Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my orders at the Verizon store?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
Does Verizon at 1899 N Perryville Rd require appointments?
No, appointments are not required to visit the Verizon store at this location.
What type of wireless services are available at this Verizon store?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot services.
What payment methods does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Are there any nearby places where I can shop or get groceries before or after visiting Verizon?
Yes, Dollar Tree stores are nearby, offering discount and home goods shopping options.
Is there a place nearby where I can pick up packages while visiting the Verizon store?
Yes, there is an Amazon Locker nearby where you can conveniently pick up your packages.
What nearby dining options are available near the Verizon store?
You can visit Ben's Soft Pretzels or Tropical Smoothie Cafe for food and drinks near the Verizon store.