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Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total Wireless in Rockford, IL. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we’re totally with you.
I went to the store a week ago to order a phone they said it would be in in a couple days they would have to get it from Chicago because none of the Rockford stores had it no one ever called me back about this phone let me know if it was in or if they got one or they couldn't get it. The service rep was very unknowledgeable ,unprofessional and negative used fowl language, if you're a sales rep you never act like that. Even the supervisor couldn't answer simple questions or come up with simple answers.
PA
Powerful Kids Crystal Alexander
Jan 5, 2026
5.0
Great customer service
BB
Brandon Barton
Jan 4, 2026
4.0
Friendly staff and good deals.
AD
Avery Debare
Dec 14, 2025
5.0
Helped me get a great deal on my sons birthday present!
What wireless network does Total Wireless in Rockford use?
Total Wireless in Rockford operates on the Verizon network, providing reliable coverage for its customers.
Are there any contract requirements for phone plans at Total Wireless?
No, Total Wireless offers phone plans without long-term contracts, giving you flexibility and freedom.
What are the store hours for Total Wireless in Rockford?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I keep my current phone number if I switch to Total Wireless?
Yes, you can bring your own phone and keep your existing number when you switch to Total Wireless.
What types of phones are available at Total Wireless Rockford?
Total Wireless offers a selection of Apple, Samsung, Motorola, and Google phones.
Does Total Wireless offer affordable plans with multiple lines?
Yes, they offer budget-friendly multiline plans where you can add a fourth line at no additional cost.
What special services does Total Wireless provide?
Services include phone plans, prepaid and no-contract plans, international plans, Disney+ with select plans, tutorials, Wi-Fi calling, mobile hotspot, and bill payment center.
What nearby dining options can I visit before or after shopping at Total Wireless?
You can enjoy meals at Wingstop for fast and American-style chicken, or visit Johnny Pamcakes for classic American diner food.
Are there any nearby stores where I can shop after visiting Total Wireless?
Yes, you can visit Dollar General for discount shopping or the Fairview Shopping Center for a variety of retail options.
What nearby services could be useful when visiting Total Wireless?
Nearby services include Garcea Technologies LLC for IT and computer repair, and Western Union for money transfer services.