I bought a new computer to replace my existing work computer. I use a specific software for work. I was having problems getting the software and files from my old machine onto the new one and ran into some opostion from Geek Squad, but after some extra effort I was connected with Tristan at Geek Squad and he was more than helpful. Tristan went out of his way to ensure the software was working on the new computer. Tristan and Tirece at Geek Squad were great to work with. Chris in computer sales was also very friendly and helpful. Thanks to all.
NG
Nia G
Mar 26, 2026
5.0
Great customer service. Friendly staff.
JS
Jeremy Schmidt
Mar 23, 2026
5.0
Sebastian and DeAngelo are both super knowledgeable and able to help with any cellular questions, will absolutely work to get you the best deal. Ended up with 2 new phones and a new tablet, with a price that couldn't be beat. Both them guys deserve big raises.
AK
Asta Kurzinski
Mar 11, 2026
5.0
I was in search of a laptop. Nervisa was very helpful and talked through all the options with me. She also helped set me up with Geek Squad so they could transfer the data from my existing surface pro. Super happy and highly recommend Best Buy and Nervisa!!
DW
David William
Mar 6, 2026
1.0
I order over 4000 worth of stuff in the last 3 weeks I had a freezer delivered to my mom it was defective they scheduled for it to be exchanged, never showed up on the date that it was supposed to be exchanged then my fridge, stove and dishwasher.was supposed to get delivered i had to call them to find out there was a issue with delivery tell me both deliveries will be delayed for 7 day each for issue on there end
What products and services does Best Buy in Rockford offer?
Best Buy offers a wide range of products including TVs, computers, appliances, cameras, and more. They also provide expert advice, Geek Squad support, and same day pickup.
What are the operating hours for Best Buy Rockford?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Rockford provide curbside pickup?
Best Buy offers curbside pickup services to ensure a convenient and safe shopping experience.
Is Geek Squad available at this Best Buy location?
Yes, Geek Squad provides mobile phone store, IT service and computer repair, and electronics support nearby, enhancing your customer experience.
How accessible is the Best Buy store in Rockford for people with disabilities?
The store features a wheelchair accessible entrance for customers with disabilities.
Can I get electronics recycling services at Best Buy Rockford?
Yes, Best Buy Rockford offers electronics recycling services to help you dispose of electronics responsibly.
What nearby furniture stores can I visit along with Best Buy?
You can visit Lovesac in Best Buy Rockford, Bob's Discount Furniture and Mattress Store, Slumberland Furniture, and Ashley Furniture HomeStore for furniture shopping nearby.
Are there dining options near Best Buy Rockford?
Yes, several dining options nearby include Mrs. Buckabee Wake And Bake Cafe, Pita Pit, Quiznos, Pardon My Cheesesteak, NASCAR Refuel, Hooters, IHOP, and Chick-fil-A.
Does Best Buy Rockford accept debit cards and checks for payment?
Yes, the store accepts debit cards and personal checks for payment, and does not require cash only.
Where can I find financial services near Best Buy Rockford?
Nearby financial services include Midland Trust Company, Midland Wealth Management - Rockford East State, Midland States Bank, and Midland States Bank Deposit ATM for banking and financial needs.
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