Brand Certified
Verizon
4.9(676 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
3825 18th Ave, Rock Island, IL
61201, United States
Certified by Verizon • Feb 22, 2026
(309) 786-1035
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/il/rock-island/3850-18th-ave.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC Rock Island, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3825 18th Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
676 reviews
5 stars
645
4 stars
15
3 stars3
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Priscilla, Ben, and Ramone.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers appreciating how fast their issues were resolved.
Support for Upgrades
Numerous customers expressed satisfaction with the assistance they received during phone upgrades and new device setups, often mentioning the thoroughness of the staff.
Positive Experiences
Overall, customers reported very positive experiences at this location, often stating they would recommend the store to others.
- PBPatricia BoganFeb 10, 20265.0Noah was very helpful & courteous….I really appreciate him Explaining these features to my phone.
- MJMatthew JohnsonJan 28, 20265.0Noah P was very patient and helpful. Made getting a new phone a breeze. Even though he was the only employee working, he took the time to periodically check on everyone who was in the store. Well done!
- SHSherrie HoffeditzJan 27, 20265.0Went in to add a line to my plan and upgrade a phone. Noah P handled it all professionally while assisting other customers that were coming in. Great experience!
- MJMadison JohnsonJan 27, 20265.0We really appreciated Noah P.’s help today! We were wanting to transfer a line from one account to another, as well as upgrading that same phone. Noah was busy and the only one working, but he ensured everyone was taken care of efficiently. He was very kind, personable, and knowledgeable!
- JWJeff WhittenJan 19, 20265.0I upgraded to an iPhone 17 and was more than satisfied with the service. Noah helped me transfer the apps and data from my old phone and had me up and going in no time. I have upgraded my phones here multiple times over the last decade and have always received great service. I would definitely recommend this business.
Frequently Asked Questions About Verizon
What is TCC Rock Island and what services do they offer?
TCC Rock Island is a Verizon authorized retailer offering smartphones, tablets, Verizon home internet, wireless services including 5G, and award-winning customer service for both consumers and businesses.
Where is the Verizon store located in Rock Island?
The Verizon store is located at 3825 18th Ave, Ste 2, Rock Island, IL 61201.
What are the store hours for TCC Rock Island Verizon retailer?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
What phone brands does the Verizon store carry?
They carry Apple, Samsung, Motorola, LG, HTC, and Google devices.
What types of products can I find at TCC Rock Island Verizon store?
Products include smartphones, tablets, wireless devices, accessories like phone cases and chargers, Bluetooth headphones, smart watches, mobile hotspots, and Verizon home internet devices.
Does TCC Rock Island offer in-store and curbside pickup options?
Yes, they offer both in-store pickup and curbside pickup services.
Can customers schedule appointments or device services online?
Yes, customers can schedule appointments through their website at https://www.tccrocks.com/appointments/.
What is the main phone number to contact the Verizon store?
You can reach the store at +1 309-786-1035.
Are there any nearby places to visit after shopping at TCC Verizon?
Yes, nearby places include Athletico Physical Therapy for health services, Metro Community Food Market for groceries, and several restaurants such as Great Wall (Chinese cuisine) and Taco Bell for dining options.
How can nearby transit or services help customers visiting the Verizon store?
Nearby services like the UPS Access Point are convenient for shipping needs, and nearby gas stations like 7-Eleven and bp can assist customers traveling to or from the store. Customers might also enjoy a visit to local shops like Family Dollar or relax at Roadhouse Carwash after shopping.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website