Business Details
About
Cell Phone StoreTCC
TCC Rock Island, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3825 18th Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
665 reviews
5 stars
635
4 stars
15
3 stars3
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Ben and Priscilla providing exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making the process of upgrading or setting up phones easy and stress-free.
Problem Solving
Staff were noted for their ability to resolve issues effectively, with multiple customers expressing gratitude for assistance with phone problems and account setups.
Positive Experience
Overall, customers reported high satisfaction with their experiences at the store, often mentioning they would return for future needs.
- AMAngelica MarieDec 13, 20255.0The best Verizon store I’ve ever been to. They offer the highest level of customer service. I would highly recommend going to this Verizon store! Ben helped us get two new phones and made everything as easy as it could be.
- NBNicole Butler-ProchNov 30, 20255.0I came in today to get a new phone number set up and Noah took great care of us. He got me all new devices and worked through getting everything set up for me.
- SPSarah PadavichNov 3, 20255.0Awesome experience with Ben! So helpful and quick! Made my experience so great! I had so much anxiety but it was so stress free!
- SPSue PadavichNov 3, 20255.0Ben was very helpful and he made the whole process easy. I would recommend the Rock Island Verizon.
- AGAlan Gregory'sOct 20, 20255.0Isaiah was absolutely incredible. Made me feel at ease. Took care of everything for me. I don't like learning a new phone and with Isaiah I really didn't have to. Thank you dude.
Frequently Asked Questions About Verizon
What is TCC Rock Island and what services do they offer?
TCC Rock Island is a Verizon authorized retailer offering smartphones, tablets, Verizon home internet, wireless services including 5G, and award-winning customer service for both consumers and businesses.
Where is the Verizon store located in Rock Island?
The Verizon store is located at 3825 18th Ave, Ste 2, Rock Island, IL 61201.
What are the store hours for TCC Rock Island Verizon retailer?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
What phone brands does the Verizon store carry?
They carry Apple, Samsung, Motorola, LG, HTC, and Google devices.
What types of products can I find at TCC Rock Island Verizon store?
Products include smartphones, tablets, wireless devices, accessories like phone cases and chargers, Bluetooth headphones, smart watches, mobile hotspots, and Verizon home internet devices.
Does TCC Rock Island offer in-store and curbside pickup options?
Yes, they offer both in-store pickup and curbside pickup services.
Can customers schedule appointments or device services online?
Yes, customers can schedule appointments through their website at https://www.tccrocks.com/appointments/.
What is the main phone number to contact the Verizon store?
You can reach the store at +1 309-786-1035.
Are there any nearby places to visit after shopping at TCC Verizon?
Yes, nearby places include Athletico Physical Therapy for health services, Metro Community Food Market for groceries, and several restaurants such as Great Wall (Chinese cuisine) and Taco Bell for dining options.
How can nearby transit or services help customers visiting the Verizon store?
Nearby services like the UPS Access Point are convenient for shipping needs, and nearby gas stations like 7-Eleven and bp can assist customers traveling to or from the store. Customers might also enjoy a visit to local shops like Family Dollar or relax at Roadhouse Carwash after shopping.