Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.8
631 reviews
5 stars
572
4 stars
42
3 stars6
2 stars2
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, providing excellent customer service.
Efficiency
Customers frequently mention quick service and efficient handling of their requests, often completing transactions in a timely manner.
Staff Knowledge
Employees are noted for their expertise and ability to resolve issues effectively, with many customers highlighting specific staff members.
Positive Experiences
Many reviews reflect overall satisfaction with the service received, with customers expressing a desire to return.
Mixed Feedback
While most feedback is positive, there are some complaints regarding hidden fees and negative experiences with specific staff interactions.
- RLRalph LewisNov 13, 20255.0Ultimately professional, and knowledgeable. She deserves her pay tripled.
- MMMary MoreheadNov 11, 20255.0Erica was extremely helpful! She helped me more and any Verizon store ever had. I will definitely go back to this store whenever I need anything else.
- PSPeggy SchillerOct 31, 20255.0Erica at Verizon was the best in helping set up my new Google Pixel watch!!!
- DMDave MaloneOct 27, 20255.0Thanks to the great customer service, I was able to get my broken phone replaced very quickly. Thanks for the help.
- PKPam KeaslingOct 26, 20255.0Erica always goes above and beyond to help me.
Frequently Asked Questions About Verizon
What types of pickup services does Verizon at 812 E Main St offer?
Verizon at 812 E Main St offers in-store pickup services for your convenience.
Which brands of smartphones and accessories does Verizon carry?
They carry brands including Otterbox, weboost, Lifeproof, UAG, Samsung, Apple, Motorola, Google, Case Mate, and Mophie.
What are the operating hours for the Verizon store in Robinson, IL?
Monday to Friday, it is open from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Does Verizon in Robinson provide device repair services?
Yes, Verizon is a full service device repair center, repairing smartphones, tablets, and more.
How can I contact Verizon at 812 E Main St?
You can call them at +1 618-546-5540 or email info@teamwireless.com for inquiries.
What payment options are accepted at this Verizon store?
They accept Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which languages are spoken at Verizon in Robinson?
The staff speaks English and Spanish to assist customers.
What nearby restaurants can I visit before or after shopping at Verizon?
You can visit nearby restaurants such as Dog 'N' Suds, Wendy's, Dairy Queen, Godfather's Pizza Express, and Joe's Italian Foods & Pizza for a variety of dining options.
Are there any nearby convenience stores or gas stations around Verizon?
Yes, nearby convenience stores and gas stations include Twice The Ice, Huck's Convenient Food Store, and Marathon Petroleum Co, which can be helpful for quick stops.
Which nearby services can complement my visit to Verizon for home or automotive needs?
Nearby you can find Beard Pools Spas & Fencing for pool and fencing services, AutoZone for automotive parts and repair, and Gina Mills - COUNTRY Financial for insurance needs.