Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.8
644 reviews
5 stars
584
4 stars
43
3 stars6
2 stars2
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout their experiences.
Efficiency
Many reviews highlighted the quick and efficient service, with customers noting they were in and out of the store in a timely manner.
Professionalism
The staff demonstrated a high level of professionalism, effectively addressing customer needs and concerns.
Product Knowledge
Employees were frequently recognized for their expertise in explaining products and services, helping customers make informed decisions.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to billing issues and customer service failures.
- WRWilliam Russell2 days ago4.0Very helpful willing to go the extra mile
- JPJonathan PiersallJan 1, 20265.0Amazing support from Erica, best customer experience in over two decades of being a cell phone user. - open New Year's day - personally handled warranty issues with Verizon/Apple over the phone for almost an hour - helped save money on screen protector (recommended calling the company who made the original one to get a free+shipping replacement instead of selling us a new one) - helped non-technical family member go through all the steps in transferring to the new phone while we went go get coffee - 10 out of 10 on being knowledgeable, friendly, efficient and trustworthy.
- ETEdward ThompsonDec 29, 20255.0Erica is one awesome person she knows her stuff. She is the only one I go to and do all my Business with. She is very helpful and know her stuff.
- DKDoug KnoblettDec 27, 20255.0Sharon was great! She was easy to work with and very knowledgeable. She made buying the phone a very good experience .
- MDMelissa DollahanDec 27, 20255.0Super accommodating! Patient with setting up numerous devices!
Frequently Asked Questions About Verizon
What types of pickup services does Verizon at 812 E Main St offer?
Verizon at 812 E Main St offers in-store pickup services for your convenience.
Which brands of smartphones and accessories does Verizon carry?
They carry brands including Otterbox, weboost, Lifeproof, UAG, Samsung, Apple, Motorola, Google, Case Mate, and Mophie.
What are the operating hours for the Verizon store in Robinson, IL?
Monday to Friday, it is open from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Does Verizon in Robinson provide device repair services?
Yes, Verizon is a full service device repair center, repairing smartphones, tablets, and more.
How can I contact Verizon at 812 E Main St?
You can call them at +1 618-546-5540 or email info@teamwireless.com for inquiries.
What payment options are accepted at this Verizon store?
They accept Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which languages are spoken at Verizon in Robinson?
The staff speaks English and Spanish to assist customers.
What nearby restaurants can I visit before or after shopping at Verizon?
You can visit nearby restaurants such as Dog 'N' Suds, Wendy's, Dairy Queen, Godfather's Pizza Express, and Joe's Italian Foods & Pizza for a variety of dining options.
Are there any nearby convenience stores or gas stations around Verizon?
Yes, nearby convenience stores and gas stations include Twice The Ice, Huck's Convenient Food Store, and Marathon Petroleum Co, which can be helpful for quick stops.
Which nearby services can complement my visit to Verizon for home or automotive needs?
Nearby you can find Beard Pools Spas & Fencing for pool and fencing services, AutoZone for automotive parts and repair, and Gina Mills - COUNTRY Financial for insurance needs.