Business Details
About
Cell Phone Store
TCC River Forest, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 7261 Lake St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
976 reviews
5 stars
910
4 stars13
3 stars9
2 stars4
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jack received overwhelming praise for his exceptional customer service, being described as polite, efficient, and knowledgeable.
Staff Performance
Robert and Shay also received positive feedback for their helpfulness and professionalism, contributing to a strong team atmosphere.
Store Experience
Customers frequently noted the store's welcoming environment and the staff's willingness to go above and beyond to assist.
Product Knowledge
Staff demonstrated a high level of product knowledge, helping customers with various issues and providing tailored solutions.
Negative Experiences
A few customers reported negative experiences, particularly regarding billing issues and service delays, which contrasted with the overall positive feedback.
- CBCalvin Brooks2 days ago5.0Jack called me and explained I had a free upgrade. I came in and he got me a new phone and transferred all my information from the old one to the new one! Now I have a better phone and he cleaned up my account! Great experience!
- JFJannise ForbesNov 15, 20255.0Jack is more than helpful! Shop at this Verizon it is the standard of customer service all Verizon stores should be!
- VAValerie AvalosNov 12, 20251.0I went to Verizon to upgrade my phone. The woman assisting me gave me false information about my monthly payments and the available offers on my Verizon account. Had I followed her advice, I would have overpaid or selected a phone I did not want for the price. The Verizon store in Berwyn perfectly assisted me. They were able to apply promos to get me the exact model I wanted for the price I wanted. I would recommend visiting the Berwyn location over the River Forest one.
- ALAngelic LagorNov 7, 20255.0Jack was so helpful in getting my husband back on to our Verizon plan. He truly went above and beyond and we cannot thank him enough. He was attentive, conversational, & wanted us to have the best experience. Thank you so much Jack!
- BCBarbara CoatsOct 31, 20255.0Jack has been a constant example of excellence customer service for years. In a time that good customer service is not widely available Jack has never disappointed. Verizon has a new CEO, that gentleman should put Jack in charge of explaining what is expected of a store. Wonderful store! Thank you Jack!
Frequently Asked Questions About Verizon
What products and services does Verizon at 7261 Lake St offer?
Verizon offers smartphones, tablets, accessories, Verizon home internet, wireless plans, device activation, upgrades, bill payments, prepaid and business accounts, device financing, and more.
What brands of devices can I find at the Verizon River Forest store?
You can find popular brands such as Apple, Samsung, Motorola, LG, HTC, and Google at this store.
What are the operating hours of Verizon at 7261 Lake St?
The store is open Monday to Saturday from 9 AM to 8 PM, and on Sunday from 10 AM to 6 PM.
Does Verizon River Forest offer in-store pickup?
Yes, in-store pickup is available for products purchased at the store.
How can I schedule an appointment or get service with Verizon River Forest?
You can schedule appointments or services through their website at https://www.tccrocks.com/appointments/.
Is Verizon River Forest an authorized retailer and do they support community causes?
Yes, this Verizon is an authorized retailer and proceeds from purchases support local community initiatives.
What nearby places can I visit before or after shopping at Verizon River Forest?
You can visit nearby places like Whole Foods Market for groceries, Sushi Avenue for Asian cuisine, or Starbucks for coffee.
Are there nearby health and wellness centers close to Verizon River Forest?
Yes, nearby health and wellness options include Advocate Clinic at Walgreens, Take Care Clinic River Forest, and Massage Envy Spa Oak Park - River Forest.
What nearby pet-related businesses are close to Verizon River Forest?
Nearby pet stores and services include Petco, Just Food For Dogs, and Vetco Vaccination Clinic, convenient for pet owners visiting the area.
Which payment methods are accepted at Verizon River Forest?
The store accepts payments by check, debit card, and offers in-store shopping and pickup.