Verizon

4.8
397 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Quincy, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3011 Broadway St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
3011 Broadway St, Quincy, IL
62301, United States

Hours

Reviews

4.8
385 reviews
5 stars
363
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6
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3
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1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting individuals like Jarrod, Bev, and Tristan.

Mixed Experiences

While most reviews were positive, there were notable complaints regarding poor service and mishandling of promotions, leading to frustration for some customers.

Store Environment

Several reviews mentioned a welcoming atmosphere with friendly staff, although there were isolated comments about cleanliness issues with certain employees.

Technical Assistance

Customers appreciated the assistance with technical issues and phone setups, often noting the staff's patience and ability to resolve problems efficiently.
  • NM
    Nan Megehe
    Jan 2, 2026
    5.0
    Xoria was great
  • SH
    Sue Holcomb
    Jan 2, 2026
    5.0
    Tristin took his time and made sure everything was done correctly
  • SR
    Sara Roberts
    Dec 20, 2025
    5.0
    Bev does the best job that we have ever had she is wonderful and well informed on on all problems and anything we need I would recommend her if anyone were to go to this location she is amazing.
  • RI
    Rod Iutzi
    Dec 10, 2025
    5.0
    Tristan was great help with my phone
  • SS
    Sandra Self
    Dec 3, 2025
    5.0
    We went in to take care of an issue with my husband's phone. From the minute we entered the store we were greated with genuine smiles. XORIA and BEV, did not rush us or try to pressure sale us. They were polite and knew their business. We will be happy to continue to use this store for future business even though we live in Macomb IL. Thank you ladies. Larry and Sandra

Frequently Asked Questions About Verizon

What wireless service plans does Verizon at 3011 Broadway St offer?

Verizon offers various wireless service plans including Unlimited Data, Verizon Wireless Plans, Prepaid, and No Contract Plans for both consumers and businesses.

Which brands of smartphones and devices are available at Verizon in Quincy?

You can find Apple, Samsung, Motorola, LG, HTC smartphones and tablets at Verizon in Quincy.