Verizon

4.9
489 reviews

About

Cell Phone Store
TCC Pontiac, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1702 W. Reynolds St..

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
1702 W. Reynolds St., Pontiac, IL
61764, United States

Hours

Reviews

4.9
487 reviews
5 stars
466
4 stars
7
3 stars
3
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and helpful.

Knowledgeability

Staff members, particularly Kendall and Cami, were noted for their expertise and ability to resolve issues efficiently.

Efficiency

Many reviews highlighted quick service and effective problem-solving, with customers appreciating the speed of assistance.

Supportive Environment

Customers felt welcomed and valued, often mentioning the patience and understanding of the staff during their visits.

Overall Satisfaction

The majority of reviews reflected a high level of satisfaction with the service received, recommending the store to others.
  • LT
    Lorri Tinges
    Nov 14, 2025
    5.0
    Cami amazing and so helpful, knowledge and patient. She’s an asset to your company.
  • AL
    andrea luis
    Nov 9, 2025
    5.0
    The girls helped clean up my phone. Great customer service, very polite and patient. Great store!
  • RZ
    Ronald Zarwell
    Nov 7, 2025
    5.0
    Kareena helped me get a new phone today she's wonderful to work with!
  • CS
    Cherry Slaton
    Oct 24, 2025
    5.0
    Cami helped me with all my phone problems. Extremely professional! AMAZING SERVICE!
  • HS
    Heather Sancken
    Oct 23, 2025
    5.0
    Kareena was wonderful to work with when we came in for a new phone! Even when dealing with another customer who was not-so-kind to her, she was still patient, friendly, and professional. We are thankful for all of her help!

Frequently Asked Questions About Verizon

What services does TCC Pontiac Verizon authorized retailer offer?

TCC Pontiac offers smartphones, tablets, Verizon home internet, business accounts, prepaid plans, bill payments, new lines, upgrades, device activation, device financing, and accessories among other wireless services.

Which phone brands can I find at TCC Pontiac?

You can find Apple, Samsung, Motorola, LG, HTC, and Google devices at TCC Pontiac.