Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Plainfield, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 12632 S Route 59.
Details
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
899 reviews
5 stars
860
4 stars7
3 stars4
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Remington and Mohammad received high praise for their exceptional customer service, being described as knowledgeable, patient, and helpful.
Efficiency
Customers noted the quick and efficient service provided by Remington, often managing multiple customers simultaneously without compromising quality.
Knowledgeability
Both Remington and Mohammad were frequently recognized for their extensive knowledge about products and services, helping customers make informed decisions.
Problem Resolution
Many reviews highlighted the ability of staff, particularly Mohammad, to resolve complex issues that other stores could not, leading to high customer satisfaction.
Overall Experience
Customers consistently reported positive experiences at the store, often mentioning a welcoming atmosphere and the staff's willingness to go above and beyond.
- LMlinda Marth1 day ago5.0This Verizon location provides us with great service and answered all our questions with patience and kindness. Mohammed was an excellent customer service representative.
- JWJudith Weccele6 days ago5.0Remington-he was absolutely the best !!!! I'm 80 years old and definitely not tech savvy and I feel perfectly prepared to leave the store and use my new phone
- GMGene MorittiNov 15, 20255.0Thank you for your service Mohammad I have never gotten such a great service at any Verizon but Mohammad is my man he got me setup real quick come and see him for your needs.
- AMAnita MarshNov 12, 20255.0Remington did a wonderful job! He was very knowledgeable and worked with us to find the best phones and accessories to fit our needs. We highly recommend you come and see him for your Verizon needs!
- SFSualeh FamilyNov 2, 20255.0I had an issue with my phone and stopped by the Verizon store in Plainfield. Mohammad was amazing, he took care of everything quickly and made the whole process easy. He was professional, patient, and very kind. Great customer service experience — thank you, Mohammad!
Frequently Asked Questions About Verizon
What types of products and services does Verizon in Plainfield offer?
Verizon in Plainfield offers smartphones, tablets, wireless devices, accessories, Verizon home internet, new lines, upgrades, device activation, financing, and wireless plans including 5G service for consumers and businesses.
What brands of devices can I find at Verizon in Plainfield?
You can find devices from Apple, Samsung, Motorola, LG, and HTC at Verizon in Plainfield.
What are the operating hours for Verizon in Plainfield?
Verizon in Plainfield is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Plainfield offer in-store and curbside pickup?
Yes, Verizon in Plainfield offers both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment or service at Verizon in Plainfield?
You can schedule an appointment or service online at https://www.tccrocks.com/appointments/.
Where is Verizon in Plainfield located?
Verizon in Plainfield is located at 12632 S Route 59, Ste 100, Plainfield, IL 60585, USA.
What is the contact phone number for Verizon in Plainfield?
You can contact Verizon in Plainfield at +1 815-556-1360.
Are there any nearby food options around Verizon in Plainfield?
Yes, nearby food options include Panera Bread, Jimmy John's, Panda Express, Wingstop, Honey Jam Cafe, Broken Yolk Cafe, and Red Robin Gourmet Burgers. Customers can grab a meal or coffee before or after visiting Verizon.
What nearby services can I access near Verizon in Plainfield besides wireless products?
Nearby services include FedEx Office Print & Ship Center for printing and shipping needs, Momentum Physical Therapy and Advanced Integrative Medicine for health services, and Sport Clips Haircuts for grooming. These make it convenient for customers to attend to multiple errands in one trip.
Can I visit a coffee shop near Verizon in Plainfield while waiting or after my appointment?
Yes, Starbucks and Panera Bread are nearby coffee shops where you can relax and enjoy a beverage before or after your visit to Verizon.