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Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
2.9
40 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars
2
1 star
19
- JRjust ramsSep 26, 20251.0A HORRIBLE experience with Geek Squad buyer's protection service contract. My XL screened TV broke, I called in to nearest Best Buy - my call was sent over seas - VERY difficult to understand rep. They set up appointment to repair my tv in~ 10 days. 10 MINUTES before they were to arrive, they sent a text to cancel, and tell me to re-schedule! I go to re-schedule, but can't. I call in (same aweful automatic overseas transfer) - told they only had ONE service provider in my area, and he was not taking jobs. (I live in a rural area 20 MINUTES NORTH OF A BEST BUY STORE). I was told Best Buy would TRY to find another provider, but no guarantees when it would be. I should keep calling in to see if a re-schedule might one day be possible at some point. Meanwhile, I cannot get a refund on my contract: They took my money for a service contract, provide no service, and keep my money I might use to hire someone who could actually come and fix my tv! I am FUMING angry. Buyer's Protection? NEVER NEVER NEVER again! Update: after numerous attempts to schedule a repair unsuccessfully, speaking with countless reps overseas with dialects defying comprehension, the Best Buy in Bloomington, Il stepped up and more than made good on my service contract, facilitated by their geek squad. I will never purchase another Best Buy service contract. But I’ll continue to shop at Best Buy in Bloomington, Il.
- KEKevin EdenburnAug 8, 20251.0Horrible support. Automated menus that refuse to send or transfer you to the employees in the building.(Edit to fix a typo)
- DDDrkSideSkuhlzNov 11, 20221.0Trying to actually speak to a person at the store over the phone is not possible. You will call the local Peoria Illinois number which actually goes to a nationwide call center, in my experience with this i got someone who i could not understand, language barrier. I asked to be transferred to speak to someone at the actual store and could not. I hung up and they lost business.
- RSRylee SFeb 22, 20225.0Had to get a battery replacement on my laptop due to issues it was having. Had to ship it off to a repair center and got it back within just over a week! :D Along with the repair, they went above and beyond and the laptop was thoroughly cleaned; which was appreciated
- SBSharon BumgardnerApr 13, 20211.0No help
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Peoria offer?
Geek Squad offers tech repair, setup, and support services including computer, cell phone, data recovery, electronics, appliance, mobile phone, and television repairs.
Where is Geek Squad in Peoria located?
Geek Squad is located at 340 W. Washington Street East, Peoria, IL 61611, USA.
What are the operating hours of Geek Squad in Peoria?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad?
You can schedule service in store at Geek Squad or online through their website.
What is the phone number for Geek Squad at Best Buy in Peoria?
The phone number is +1 309-689-0277.
Are there any special deals available at Geek Squad in Peoria?
Geek Squad currently features Black Friday Deals, which can be viewed on their website.
What nearby stores can I visit along with Geek Squad at Best Buy?
You can visit Best Buy electronics store, Slumberland Furniture, Motherhood Maternity, Gordmans department store, and Lane Bryant clothing store nearby.
Where can I get a meal or coffee near Geek Squad in Peoria?
Nearby dining options include Eggcellent Cafe, McDonald's, Freddy's Frozen Custard & Steakburgers, Panda Express, and Potbelly Sandwich Shop.
Are there any health care facilities near Geek Squad in Peoria?
Yes, OSF HealthCare, OSF Urgo urgent care clinic, and OSF OnCall Urgent Care are nearby for medical needs.
Is there public transit or notable shopping centers near Geek Squad in Peoria to help plan my visit?
The Levee District At East Peoria Downtown shopping center is nearby, providing both shopping options and public transit access to help with your visit planning.