Best Buy

Reviews

• JJ

  Jeff Jackson

  Apr 5, 2026
  5.0
  Nice store great selection of electronics
• DH

  Dennis Howard

  Apr 3, 2026
  5.0
  Customer service representative was very helpful and knowledgeable of my product. His resolution to our problem was fantastic & concise. This new location is an added advantage for the consumer.
• TM

  Terrance Moss

  Apr 1, 2026
  1.0
  This review is for geek squad, they really need help there, it's ridiculous you set an appointment and are still made to wait because they only have two employees
• BP

  Brandon Palmer

  Mar 29, 2026
  1.0
  Bought a tv through their no interest program in November and they were going to hold it for me for two days. They then sold it when I came back. I then cancelled the order as I told the rep to and I got something else. 4 months later with multiple calls and 5 visits to the store and a call with citi bank, nothing has been done. This has been one of the worst customer experiences I have had in retail. To date, this matter is still unresolved. There has been little to no ownership taken to fix a problem they created. Bestbuy was quick to take my money, but when it came time to resolving the issue, the follow-through simply is not there. They have provided me a refund receipt and that was the most they’ve done. I’m still being billed and I don’t know what to do now since the card member services team is useless (told me the store needs to fix this), the store sent me to citi bank and citi bank said it would take the about 60-90 days. Cit bank said that the location who initially sold me the item is who can fix this. Bestbuy is striking me along and I’ll be in Monday the amount of time this has taken has been absolutely insane.
• JD

  Jeremiah Doty

  Mar 7, 2026
  5.0
  Had a nice easy experience getting my headset. The guys at the counter were super nice and helped a lot. Izak also did a great job helping me find what I needed.

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