Geek Squad

2.6
20 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2600 US Hwy 34, Oswego, IL
60543, United States

Hours

Reviews

2.5
20 reviews
5 stars
6
4 stars
1
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2
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0
1 star
11
  • PK
    Patrick Kremer
    Sep 5, 2025
    1.0
    Clueless. Replaced my nephew’s laptop fans, broke the daughter IO card in the process, refused to fix it. Tried to make him sign paperwork saying the repair was satisfactory. If you’ve got a Dell that is out of warranty, just go online and do the Dell repair service. It would have been faster and cheaper if we’d just gone with Dell support in the first place.
  • HJ
    Hunter Jager
    Jul 20, 2025
    1.0
    Does any one answer the phone here?
  • GD
    Gabe Dixon
    Nov 24, 2022
    1.0
    The two “older” Geek Squad members were extremely rude when I brought a Bluetooth laptop mouse in for repair—a mouse I purchased at Best Buy, no less. “There is no way we can help you! We can’t connect to Bluetooth here in the store so we can’t even try to fix it.” The poor young man who was an obvious new addition to the team looked at me sheepishly and embarrassingly. Do not shop at this joke of a store.
  • SG
    Sergio Gutierrez
    Sep 27, 2022
    1.0
    Bad customer service

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Oswego offer?

Geek Squad provides tech repair, setup, and support services, including computer, cell phone, electronics, data recovery, appliance, and television repairs.

Where is Geek Squad located in Oswego, IL?

Geek Squad is located at 2600 US Hwy 34, Oswego, IL 60543, USA.