Wasn’t able to leave a survey, but I have to give thanks to the manager/supervisor, Joshua, for his great customer support on helping me through a return. He was able to navigate my issue while understanding the concern with no problem. Big kudos to him for his poise and communication.
DR
Dylan Reichard
Feb 13, 2026
1.0
The customer service SUCKS. I went in there 4 different time to buy a case for a laptop THAT A BOUGHT FROM HERE and all 4 of them did not fit. Than when I tried to return the case. Ashley from customer service did not let me return it. She said I was past the 14 days. I tried to return it on the 14th day but she was said I was late either way. 50 dollars and 5+ hours of my time wasted because of this place. For a corporation that makes all this money. You don’t know how to train or respect customers. Will never be coming back here for anything but my 50 dollars. If Best Buy decides to right there wrong.
TK
T K
Feb 5, 2026
5.0
Great service
AA
Alex
Jan 26, 2026
1.0
Disappointing experience once again
SL
Scott Long
Jan 16, 2026
2.0
It's a former shell of itself, and I only find myself going there if I need something right now and don't mind paying a little bit extra compared to online. Workers knew exactly where the products I was looking for were
What types of products can I find at Best Buy in Oswego, IL?
Best Buy in Oswego offers TVs, computers, appliances, and more electronics products with expert advice and Geek Squad support.
What are the operating hours for Best Buy in Oswego?
Best Buy Oswego is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Oswego offer curbside pickup service?
Yes, Best Buy Oswego provides curbside pickup service for your convenience.
Is there wheelchair access available at Best Buy Oswego?
Yes, Best Buy Oswego has a wheelchair accessible entrance to accommodate all customers.
Does Best Buy Oswego provide repair and Geek Squad services?
Yes, Best Buy Oswego offers Geek Squad support and in-store service repairs.
What payment methods are accepted at Best Buy Oswego?
Best Buy Oswego accepts debit cards and checks; cash-only is not required.
Where is Best Buy Oswego located?
Best Buy is located at 2600 US Hwy 34, Oswego, IL 60543, United States.
Which nearby restaurants can I visit before or after shopping at Best Buy Oswego?
You can enjoy dining at LongHorn Steakhouse, Panda Express, and Olive Garden, all located near Best Buy Oswego.
Are there any nearby stores for beauty and cosmetics near Best Buy Oswego?
Yes, Ulta Beauty and Sephora, both specialty beauty and cosmetic stores, are nearby Best Buy Oswego.
What nearby places can assist with automotive care if needed during my visit to Best Buy Oswego?
Firestone Complete Auto Care is close to Best Buy Oswego and can assist with automotive repairs and tire services.
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