Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Orland Park for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
450 reviews
5 stars
194
4 stars
49
3 stars
31
2 stars
25
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff were praised for their helpfulness, while others were criticized for being rude and unprofessional.
Billing Issues
Numerous complaints about misleading billing practices and discrepancies in charges, leading to frustration among customers.
Store Management
Concerns about the management and training of staff, with reports of unprofessional behavior and lack of accountability.
Long Wait Times
Customers frequently reported long wait times and inefficient service, contributing to overall dissatisfaction.
Positive Experiences
Some customers had positive experiences with specific employees who provided excellent service and resolved issues effectively.
- BJBen JettJan 2, 20265.0Juan was excellent and answered all of our questions!
- RLray laskyDec 29, 20251.0Just call customer service to upgrade/buy service. They bait and switch on price. I’m about 3 hours deep on customer service calls and it’s still not straightened out.
- YHYousef HammadDec 20, 20251.0Terrible service, don’t greet customers, make you feel like they’re doing you a favor when you come in
- KKKimberlyDec 19, 20255.0I was having an issue with my bill. Nobody was helping me I went in today talked to Store manager Aaron and with no hesitation Aaron fix the issue. Thank you Aaron!
- LKLJ KeeDec 16, 20255.0Great experience today walking into the Verizon store in Orland Park. After having issues with regaining my promotional credits on my Verizon account due to an upgrade, the store manager (Aaron), was exceptional and eager to make me a satisfied customer. He went the extra mile to get someone on the phone in the company to work out all the details. He exceeded all my expectations! The staff is friendly and the atmosphere is welcoming. Thank you!!!
Frequently Asked Questions About Verizon
What types of mobile devices can I find at the Verizon store in Orland Park?
The Verizon store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon Orland Park store hours?
The Verizon store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an in-store appointment at the Verizon Orland Park store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient visit.
Does Verizon Orland Park offer in-store pickup and delivery options?
Yes, you can buy online and pick up your order in store, plus enjoy free 2-day shipping, express lockers, or same-day delivery in select areas.
What services does Verizon Orland Park provide for business customers?
They offer business cell phones, mobile hotspots, tablets, laptops, and various mobile, wireless internet, and voice plans tailored for businesses.
Which payment methods are accepted at Verizon Orland Park?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Is there free Wi-Fi available at the Verizon Orland Park store?
Yes, the store offers free Wi-Fi to customers during their visit.
How can nearby locations like Jiffy Lube or Firestone Complete Auto Care be useful when visiting Verizon Orland Park?
These nearby automotive repair shops such as Jiffy Lube and Firestone offer convenient services if you need vehicle maintenance while you shop or pick up your order at Verizon.
Are there dining options near the Verizon Orland Park store where I can eat before or after my visit?
Yes, locals can enjoy nearby restaurants like Papa John's Pizza, Baskin-Robbins for ice cream, or Middle Eastern cuisine at The Shish Kabob House and Zwar Restaurant.
What nearby facilities can customers visit for additional shopping or services when visiting Verizon in Orland Park?
Customers can explore nearby stores like OfficeMax for professional supplies, Once Upon A Child for children's clothing, Plato's Closet thrift store, and Walmart Pharmacy for health needs.