Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Orland Park for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.2
443 reviews
5 stars
190
4 stars
49
3 stars
31
2 stars
25
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual staff members for their helpfulness, while others report rude and unprofessional behavior from employees.
Store Management
Several reviews indicate poor management practices, including lack of staff training and inadequate handling of customer complaints.
Billing Issues
Numerous customers expressed frustration with billing discrepancies and misleading information regarding promotions and charges.
Store Environment
The store is often described as busy and chaotic, with long wait times and a lack of organization, leading to customer dissatisfaction.
Product Availability
Customers frequently reported issues with product availability, including being told items were in stock only to find out they were not.
- L0lawrence 0liver3 days ago5.0Alex was absolutely amazing in guiding me in exercising my screen protector and OtterBox warranties! Could not have been more pleasant even though it me not spending money in the store. She’s super special❤️
- MGmargaret ginty3 days ago5.0FRANK Was Very Heipful With Me In Updating New Infornation For My Auto-Pay. I Complimented Frank To Hector, The Manager Who Was Also Very Nice. I Most Certainly Will Be Back In The Future
- GHGeorge HorandauOct 26, 20255.0I got the best experience with the store staff. We ordered new phones. The Store Manager Aaron assisted us, along with Leroy. There were very nice black and white photos on the wall and the store was very clean.
- KRKersha RobinsonOct 22, 20251.0I’ve came in this store at least twice for an order. Although the status of my order was explained, this location and the staff are very unwelcoming. The customer service is terrible and the staff have a very nasty attitude. Never again will I come back to this location. I will have the phone delivered to me. This location, staff and management need to take notes from the Tinley Park store. Tinley Park is beyond the store in the south suburbs. Thank you. But no thank you.
- CCCatherine ConroyOct 6, 20251.0Made an appointment to upgrade one of my six phones. Sales rep was completely disinterested, spoke in a low voice, slurred his words. He just gave off a nasty vibe. He said that not much could be done that would not cost a lot and ultimately told me to go online and get help. I was so mad. I have 6 phones and two 5G house services with Verizon. I hope the Orland Mgr looks up my Oct 6, 2025 2pm appointment and understands that who helped me was horrible horrible. He is losing you all business and needs to be fired.
Frequently Asked Questions About Verizon
What types of mobile devices can I find at the Verizon store in Orland Park?
The Verizon store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon Orland Park store hours?
The Verizon store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an in-store appointment at the Verizon Orland Park store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient visit.
Does Verizon Orland Park offer in-store pickup and delivery options?
Yes, you can buy online and pick up your order in store, plus enjoy free 2-day shipping, express lockers, or same-day delivery in select areas.
What services does Verizon Orland Park provide for business customers?
They offer business cell phones, mobile hotspots, tablets, laptops, and various mobile, wireless internet, and voice plans tailored for businesses.
Which payment methods are accepted at Verizon Orland Park?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Is there free Wi-Fi available at the Verizon Orland Park store?
Yes, the store offers free Wi-Fi to customers during their visit.
How can nearby locations like Jiffy Lube or Firestone Complete Auto Care be useful when visiting Verizon Orland Park?
These nearby automotive repair shops such as Jiffy Lube and Firestone offer convenient services if you need vehicle maintenance while you shop or pick up your order at Verizon.
Are there dining options near the Verizon Orland Park store where I can eat before or after my visit?
Yes, locals can enjoy nearby restaurants like Papa John's Pizza, Baskin-Robbins for ice cream, or Middle Eastern cuisine at The Shish Kabob House and Zwar Restaurant.
What nearby facilities can customers visit for additional shopping or services when visiting Verizon in Orland Park?
Customers can explore nearby stores like OfficeMax for professional supplies, Once Upon A Child for children's clothing, Plato's Closet thrift store, and Walmart Pharmacy for health needs.