Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,442 reviews
5 stars
1,397
4 stars
501
3 stars
230
2 stars
83
1 star
231
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness while others are criticized for being unresponsive or rude.
Product Knowledge
Several customers noted that while some staff members were knowledgeable, others lacked basic product information, leading to frustration.
Store Experience
The store is generally clean and organized, but there are complaints about long wait times for assistance and issues with order fulfillment.
Pricing Issues
Customers expressed dissatisfaction with pricing discrepancies and poor handling of price matching, leading to feelings of being misled.
Positive Experiences
Despite the negatives, many customers reported positive experiences with specific employees who provided exceptional service.
- DTDave Traynere3 days ago5.0The young woman who helped me was wonderful. She put my screen protector on perfectly only one small bubble near the edge that dissipated quickly. She showed me her work explained what she did and I was out of there in no time. Very friendly people great environment to shop.
- RDReview DudeJan 5, 20261.0I just got the nastiest stink guy by an African-American woman who works in the center customer service area by the phones. I have never met a girl who was so rude to a customer for just asking politely if I could get her help I was amazed like what did I do to deserve such A nasty look get out of the business. If you don’t wanna be at work, I will not be returning as you guys can’t even keep your stock full Of anything good
- JKJoseph KJan 1, 20265.0I am truly speechless. Mia, Spencer, and Justin I cannot thank enough for their customer service assistance. They helped me a lot and I am very thankful for their kindness. They went above and beyond what they need to do to help me find the product I am looking for and get it for me. Thank you to them, it is very appreciated.
- CPCourtney PierceDec 28, 20251.0Not a good experience. Less than 1 star. You need to beg for assistance that never comes. I asked 3 people in blue shirts for help and they were all busy with other people. Saw lots of blue shirt walking around no one offered to help me until I was walking out to leave. Did not feel welcomed in. The "greeter" as I was leaving asked if I found everything I said no never got help. You would think she would have said something kind in reply but in her true self turned to her co-worker and said loud enough to be heard that I didn't say I needed help. Best buy if this is your best i will NOT be back. Very disappointing.
- EAemily andersonDec 24, 20253.0This best buy clean and organized. Security up front was friendly and attentive. However, we were told to wait in the PC section for assistance and we waited almost 30 minutes before getting assistance. There was no one in that department to help us. We attempted to waive down 3 additional employees who then told us to wait by the windows desk and that they didn't work in that department. We already knew what we wanted and needed some one to pull the item for us. Shouldn't be that hard.. Maybe next time I want to buy a $500 item, I'll order it online.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Orland Park, IL?
You can shop for TVs, computers, appliances, and more, all supported by expert advice and Geek Squad support.
What are the opening hours of Best Buy in Orland Park?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Orland Park offer curbside pickup?
Yes, Best Buy offers curbside pickup services at this location.
Is the Best Buy store in Orland Park wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I get my electronics repaired at this Best Buy location?
Yes, Geek Squad provides in-store service and computer repair at this location.
Are there other shopping options near Best Buy in Orland Park?
Yes, nearby shopping options include Lake View Plaza for clothing and DICK'S Sporting Goods for sporting gear.
What nearby recreational activities can customers enjoy after visiting Best Buy?
Customers can visit X-Golf Orland Park for golf lessons or The Great Escape for sports and recreation activities.
Where can I find food and refreshment options near Best Buy in Orland Park?
Nearby dining includes Clean Eatz for health food and Ichiro for Japanese cuisine.
Does Best Buy in Orland Park accept debit cards and checks?
Yes, the store accepts debit cards and pay by check is available.
How can I contact Best Buy in Orland Park or find more information online?
You can call +1 708-349-9251 or visit their website at https://stores.bestbuy.com/il/orland-park/15854-s-la-grange-rd-308.html.