VCA Forest South Animal Hospital

Reviews

• NL

  nancy lohmann

  Feb 12, 2026
  2.0
  I have been a client there for over 15 years. I have never been treated so rudely like today. The woman who checked me in advised me that I cannot make an appointment for vaccinations on line without a well check exam. I was not aware of that. She advised me I could not get the vaccines without a well check exam because there were no vet techs there. I asked her if I could schedule an appointment with a vet tech. After telling me there were none there she said that's what I'm doing now. She then said have a seat..never even telling me that all of a sudden there was a vet tech. After coming out I asked if the could check her anal glands. She barked back we don't check them you either get them done or not..which do you want. Treating customers that way is awful. I won't be back.
• MB

  Monique Baker

  Jan 15, 2026
  5.0
  The staff here is kind and always tries to find an affordable way to try to help my dog. I also think the care club is fairly worth it!
• JR

  John Rozima

  Dec 19, 2025
  1.0
  Very frustrating, made an appointment and got completely ignored for an hour and just ended up leaving. What’s the point of setting a time and you don’t see my dog. This is the 2nd time I’ve had trouble with this Vet.
• MG

  Maceo Guy

  Dec 19, 2025
  1.0
  I made two appointments for my cat had to cancel because I have elderly mom that is in and out of hospital do you know they charged me $25 for each miss and I’ve never been there before first time customer they send me bills in mail smh will never see that money
• CD

  China Doll

  Nov 11, 2025
  1.0
  Update. I contact you all email many times no response. I tried calling a few times and was placed on hold then hinged up on. And I emailed the manager no response. Stop with the scripted reply and get rid of who ever making your business bad and is running people to other clinic. Is it worth it? Some of the front-desk staff at VCA Olympia Fields are extremely rude and unprofessional. They ignore emails and don’t return phone calls, and I don’t understand why people who work with pets choose to act so ignorant and dismissive. They take advantage of how much we love our animals. I’ve been promoting the VCA CareClub on Facebook like I was one of their employees for a long time and got many people to sign up. But because of the rudeness and lack of basic customer service at the Olympia Fields location, I will be leaving and taking my pets to another company. Smh. Management get new staff asap and Drell L 👇 review 👇 I agree with everything you said. They trick people with that “free first exam” offer, and I’ve seen the same thing happen over and over. They do not give your pet a real exam. They take them in the back where no one can see anything, and then pretend they checked them. Huge red flag — every pet owner should be able to see the full exam in the room. There’s no proof anyone’s pet is actually being examined. This place takes big advantage of people’s love for their pets. It’s turning into a scam and a rip-off. Go elsewhere.

Frequently Asked Questions About VCA Forest South Animal Hospital