Geek Squad

2.3
6 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.

Location

Geek Squad
1072 Willow Rd, Northbrook, IL
60062, United States

Hours

Reviews

2.3
6 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • MW
    marlene white
    Sep 6, 2021
    5.0
    Although the store did a terrible job with my order, the Geek Squad guys saved the day by suggesting something that saved the situation and saved me money.
  • IB
    Ionut Blaga
    Dec 3, 2020
    1.0
    On October 17 I asked to talk with a Manger about my complaint regarding the extended warranty and nobody called me back or responded to my phone calls. When I purchased this insurance I was promised to not have any problems and that everything will be covered. When i came with the issue turned out that NOTHING is covered becides some minor demadges which realisticly speaking almost never occur. They are only trying to get money out of your pocket.. THIS IS THE WAY GEEK SQUAD TAKES CARE OF THEIR CUSTOMERS. I am going to report them to Business Bureau as well.
  • SK
    Sejuti Khandker
    Sep 2, 2018
    1.0
    The geek squad employee at northbrook were not helpful. I had the insurance still they were trying to save their money and were not fixing my laptop by changing damaged part. I had take my pc to them twice for same problem. 2nd time With little cost they fake the repairmen, and my pc was still dealing with the same issue. Finally I took my pc to skokie best buy- geek squad. The employees at skokie were great. They changed the problematic parts to new one. Spend some money and fixed it. Skokie best buy gave me quicker and a real service by genuinely fixing my laptop. I am not going back to north-brook best buy again. They even made me wait longer for my pc. Even more, they did not call me back while i had question regarding the long wait. They had lack of courtesy as well.
  • ML
    Marc Lonoff
    Jun 3, 2018
    5.0
    Very flexible. Appointments easy to get.
  • PP
    Peter
    May 30, 2017
    1.0
    Geek squad sucks! They have a protection plan where you can pay $10 and they'll give you a new device if it breaks. I didn't have that, but asked them to fix my phone. I was there for about an hour until they told me they can't do anything. They barely trused doing anything. They absolutely suck. Theyll "insure" your phone, but they definitely won't fix it.

Frequently Asked Questions About Geek Squad

What services does Geek Squad provide at the Northbrook location?

Geek Squad offers repair, installation, and setup services for computers, tablets, TVs, home theater systems, car stereos, GPS devices, cell phones, and home appliances.

Where is Geek Squad located in Northbrook, IL?

Geek Squad is located at 1072 Willow Rd, Northbrook, IL 60062, USA.