Best Buy

Reviews

• TT

  Ton

  4 days ago
  4.0
  Best Buy is always clean inside and out with good customer service. Everyone is friendly and willing to help if one ask...!
• KC

  Kat Cabal

  Dec 26, 2025
  1.0
  Don’t buy items from here! They sell things that don’t match the serial number and then when you want to return it with a receipt, they won’t accept it! They have a whole bunch of young people working there that have no idea what they’re doing, and they’re not helpful at all! They’ll just rip you off
• KC

  Katherine Cabal

  Dec 26, 2025
  1.0
  Worst experience ever! They have these young people working there. They have no idea what they’re doing. My husband and I bought a nest cam floodlight, which did not connect properly with Google support help so we tried to return it a day after it’s been purchased with the receipt and they will not take it back because supposedly the serial number does not completely match and this is the device that they sold to us! It’s ridiculous. Don’t waste your time buying from here. They’re not helpful at all.
• AP

  Alexis Ponce

  Dec 21, 2025
  5.0
  I tried to leave a review using the QR code but it lead me to a page I had to make an account for. All I wanted to do was leave a message to Best Buy that Daniel was very patient and helpful. He explained different brands and gave me his honest opinion on which mouse is best for gaming but also a reasonable price. I don’t know much about it but it’s a gift for my bf so without him I would’ve made a wasteful purchase. Thank you!
• GP

  Geq P

  Dec 9, 2025
  1.0
  I recently purchased an item from Best Buy without realizing it was a marketplace item. Unfortunately, this seems to be a pattern across multiple stores. Since it was sold and shipped by a third-party seller, returning it became a frustrating experience. On my first visit to the store, I was told I needed the shipping box. After coming back the next day with everything required, I was then told they couldn’t locate the item in their system and that I needed to contact the seller directly. If marketplace items have different return processes, Best Buy should clearly identify this at checkout and clearly explain any specific return policies. Because it wasn’t properly disclosed, I made two unnecessary trips—and now I may need to make a third. To make matters worse, the manager at this location was very dismissive and curt. I’ll be adding Best Buy to the list of retailers I choose not to purchase from in the future.

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