Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC North Aurora, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1852 Towne Centre Dr.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
766 reviews
5 stars
717
4 stars
21
3 stars10
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Landon and Isaiah received numerous positive mentions for their helpfulness, knowledge, and patience, contributing to a generally favorable customer service experience.
Mixed Experiences
Some customers reported negative experiences with certain staff members, indicating inconsistency in service quality.
Efficiency
Many reviews highlighted the quick service and efficient problem-solving abilities of staff, particularly Landon and Isaiah.
Product Knowledge
Customers appreciated the staff's extensive knowledge about products and services, which enhanced their purchasing experience.
- JRJoseph Runkle5 days ago5.0Michael was amazing! He was extremely helpful, professional, and kind!
- DMdominic moralesDec 29, 20255.0Super helpful. Streamlines and simplifies all issues that I had. Takes all the stress of having to call customer service. Very kind and respectful
- RJrobert jacksonDec 28, 20255.0Went in for upgrade on phone! Michael made it happen for me. Great job!
- TBTristi brown-stackerDec 24, 20255.0Landon was very helpful and polite. He made my line transfer smooth and easy. I’ll definitely make this my main store if I need anything else.
- NKNiko KDec 23, 20251.0I want to give a negative star review because of the service agent at this location rude to me, "didn't have time" to help me with my service issues. Verizon is bad, and agencies like the North Aurora location make it worse! Can't wait to finish the contract and get away from this company.
Frequently Asked Questions About Verizon
What are the main services offered by Verizon at 1852 Towne Centre Dr in North Aurora?
Verizon at 1852 Towne Centre Dr offers the latest smartphones, tablets, Verizon home internet, accessories, device activation, bill payments, business accounts, new lines, upgrades, device financing, and more, all backed by Verizon 5G coverage.
What brands of devices can I find at the Verizon store in North Aurora?
You can find a variety of brands including Apple, Samsung, Motorola, LG, and HTC at the Verizon store in North Aurora.
What are the store hours for Verizon at 1852 Towne Centre Dr?
The Verizon store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Does Verizon at 1852 Towne Centre Dr offer in-store pickup for online orders?
Yes, they offer in-store pickup services for customers picking up their purchases.
Can I schedule an appointment or service at Verizon North Aurora online?
Yes, appointments can be scheduled through their online reservation link at https://www.tccrocks.com/appointments/.
What is the phone number for Verizon at 1852 Towne Centre Dr, North Aurora?
You can contact the Verizon store by phone at +1 331-707-4545.
How can nearby attractions like Slick City Action Park enhance my visit to Verizon in North Aurora?
After visiting Verizon, you can enjoy recreational activities at Slick City Action Park nearby, offering fun and entertainment options to complement your day.
Are there any beauty and wellness services near the Verizon store?
Yes, nearby options include Hair Cuttery, Luxsis Nail and Spa, and Massage Envy - North Aurora for hair, nail, and massage services to relax before or after your shopping trip.
Where can I find other electronics or mobile stores near Verizon in North Aurora?
You can visit Best Buy and another Verizon store nearby for additional electronics, mobile devices, and repair services.
Does Verizon in North Aurora support community efforts with their sales?
Yes, proceeds from every purchase at Verizon in North Aurora go directly toward supporting local community initiatives.