I went to Geek Squad so they could take contents from my desktop and put onto a flashdrive. I was told on the phone when I first called to inquire that it would just take an hour. I had my appt and took the desktop in and was told by this guy named Eva Magri that It would take days. Seriously, all you have to do is drag the contents onto the flashdrive. Left it and was called a few days later. Someone opened the flashdrive for me and was told there were two viruses on the flashdrive. All was contained and corrected. So looks like Geek Squad put a virus on the flashdrive so my laptop could get infected, which would then force me to take it in to Geek Squad so they can fix it. But I'm guessing my virus wear would have caught and corrected that anyway. Don't trust Best Buy with anything. They obviously did this intentionally. This is my 2nd bad experience with Best Buy, first one was with a purchase. I will NEVER go back to Best Buy again. I will be shopping at ABT.
MT
Megan Taylor
Jul 15, 2019
5.0
I had to write this.
I’ve seen a lot of pretty terrible reviews and I cannot believe any of them.
Mo (the manager) and his colleague(I don’t know his name unfortunately) but they were outstanding.
Not only did I receive good service but they went above and beyond for me.
And that is an understatement. I really appreciate the good customer service that was given to me today. And I hope that the person who has given such extraordinary service read this.
Thank you again,
I couldn’t be happier with the service.
You truly made my day.
Thank you from the bottom of my heart.
-Megan
VN
Vlad Nuzhyn
Dec 24, 2017
1.0
Declined remote start installation, which I purchased directly from them because geek squad manager said its "not compatible" with my car. My friend install this remote start on exact same car month ago in best buy. Worst experience. Use different geek squad location and best buy to make things done.
What services does Geek Squad at Best Buy in Norridge provide?
Geek Squad offers tech repair, setup, and support services including computer, mobile phone, appliance, television repair, and data recovery.
Where is Geek Squad located in Norridge, IL?
Geek Squad is located at 4100 N Harlem Ave, Harlem Irving Plaza Ste A, Norridge, IL 60706, USA.
What are Geek Squad's hours of operation?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I schedule a Geek Squad service online or do I need to visit the store?
You can schedule Geek Squad service both online via their website or in-store at this Norridge location.
What is the contact number for Geek Squad in Norridge?
You can reach Geek Squad at +1 708-453-0141 for inquiries or appointment scheduling.
What nearby stores can I visit while at Harlem Irving Plaza with Geek Squad?
Nearby stores include Best Buy electronics store, Sephora for beauty supplies, Victoria's Secret, and several clothing stores like Aéropostale and Forever 21.
Are there food and beverage options near Geek Squad at Harlem Irving Plaza?
Yes, you can visit Starbucks for coffee or Mini Donut Factory for bakery items, both conveniently located near Geek Squad.
How can nearby transit and mall facilities help when visiting Geek Squad?
Harlem Irving Plaza is a shopping center with many amenities and stores, making it easy for customers to access Geek Squad and enjoy shopping or dining before or after their tech needs.
What mobile phone stores are near Geek Squad for additional phone services?
Nearby mobile phone stores include T-Mobile, AT&T Store and Kiosk, which offer retail and phone accessories services near Geek Squad.
Does Geek Squad at Norridge offer appliance repair services?
Yes, Geek Squad provides appliance repair services as part of their comprehensive electronics and computer repair offerings.