Geek Squad

2.7
33 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
4100 N Harlem Ave, Norridge, IL
60706, United States

Hours

Reviews

2.7
33 reviews
5 stars
10
4 stars
4
3 stars
1
2 stars
2
1 star
16
  • KK
    Kenneth Krueger
    Nov 21, 2025
    5.0
    The best service
  • LC
    Laura D. C.
    May 3, 2022
    1.0
    I went to Geek Squad so they could take contents from my desktop and put onto a flashdrive. I was told on the phone when I first called to inquire that it would just take an hour. I had my appt and took the desktop in and was told by this guy named Eva Magri that It would take days. Seriously, all you have to do is drag the contents onto the flashdrive. Left it and was called a few days later. Someone opened the flashdrive for me and was told there were two viruses on the flashdrive. All was contained and corrected. So looks like Geek Squad put a virus on the flashdrive so my laptop could get infected, which would then force me to take it in to Geek Squad so they can fix it. But I'm guessing my virus wear would have caught and corrected that anyway. Don't trust Best Buy with anything. They obviously did this intentionally. This is my 2nd bad experience with Best Buy, first one was with a purchase. I will NEVER go back to Best Buy again. I will be shopping at ABT.
  • MT
    Megan Taylor
    Jul 15, 2019
    5.0
    I had to write this. I’ve seen a lot of pretty terrible reviews and I cannot believe any of them. Mo (the manager) and his colleague(I don’t know his name unfortunately) but they were outstanding. Not only did I receive good service but they went above and beyond for me. And that is an understatement. I really appreciate the good customer service that was given to me today. And I hope that the person who has given such extraordinary service read this. Thank you again, I couldn’t be happier with the service. You truly made my day. Thank you from the bottom of my heart. -Megan
  • VN
    Vlad Nuzhyn
    Dec 24, 2017
    1.0
    Declined remote start installation, which I purchased directly from them because geek squad manager said its "not compatible" with my car. My friend install this remote start on exact same car month ago in best buy. Worst experience. Use different geek squad location and best buy to make things done.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Norridge provide?

Geek Squad offers tech repair, setup, and support services including computer, mobile phone, appliance, television repair, and data recovery.

Where is Geek Squad located in Norridge, IL?

Geek Squad is located at 4100 N Harlem Ave, Harlem Irving Plaza Ste A, Norridge, IL 60706, USA.